EMEA Nike Jobs - Human Resources

HR Shared Services Senior Representative - WE/CEE Headquarters, Netherlands

Main tasks

Mission:

Learn and master the fundamentals of the HR Shared Service support model and help elevate the team to the next level of efficiency (process improvement, knowledge management), and service delivery.

Responsibilities:

Information, Coordination, Administration

Deliver service excellence and flawless HR administrative support to NIKE HQ employees by responding in a professional manner to all calls, e-mail and personal inquiries and transactional requests regarding employee benefits, employee compensation, HR processes, HR policies, legal policies and vendor services from individual NIKE employees, HR Staff in business and functional units, managers at all levels of the organization and external service providers or government officials.
Service excellence includes, but is not limited to, phone & help desk availability, providing timely, correct & complete information, making sound judgments and decisions on required actions, initiate actions & execute against them or monitor progress in case 3rd parties are involved, track activities and log issues to help streamline and improve HR Shared Service processes and vendor services, share information with co-workers, fully understand the job responsibilities and the HR business.

Process and Knowledge Management

Investigate and implement knowledge database in Right Now (CRM tool module). Identify areas of process improvement; work with the overall HR team to (re)design processes, implement and document.

Development of Customer Focus of the Team

Work with the team on increasing team effectiveness in relationship with customers (Nike employees and managers).
Review customer demand in order to formulate recommendations/ propose actions to modify/expand HR Shared Service in order to better fulfill customer demand.

Requirements:

1 to 3 years experience in an HR role or in a customer service role
Excellent Customer Service skills
Excellent communication skills, written & spoken
Able to multi-task and work independently within a flexible working environment
Fluent English mandatory plus one other European language preferred

Praktikant (m/w) im Bereich Human Resources - Germany HQ - Frankfurt, Germany

Main tasks

Zur Unterstützung unserer Personalabteilung suchen wir ab November 2010 für die Dauer von 6 Monaten Verstärkung. Als Praktikant (m/w) haben Sie Gelegenheit die spannende und abwechslungsreiche Arbeit im Bereich Human Resources kennen zu lernen.
Ihr Aufgabengebiet:
-Bewerbermangement (u.a. Vorauswahl der Bewerbungen, Bewerberkorrespondenz)
-Unterstützung bei der Organisation von Interviews
-Ausbau und Pflege unserer Bewerberdatenbank
-Einblick in die Personalbetreuung und -entwicklung durch Unterstützung des HR-Teams im Tagesgeschäft
-Zeugniserstellung
-Administrative Tätigkeiten

Ihr Profil:
-Studium (Uni/FH) mit abgeschlossenem Vordiplom, gerne BWL oder Psychologie
-Erste praktische Erfahrung durch kaufmännische Ausbildung oder Praktika wünschenswert
-Sehr gute Deutsch- und Englischkenntnisse
-Sicherer Umgang mit MS Office
-Gute Auffassungsgabe
-Zuverlässige und selbständige Arbeitsweise

Wenn Sie sportbegeistert und allem Neuen aufgeschlossen gegenüber stehen, proaktiv und belastbar sind sowie über ein ausgeprägtes Organisationstalent verfügen, dann sind Sie bei uns als Praktikant/in herzlich willkommen.

Internship HR Talent Development - WE/CEE Headquarters, Netherlands

Main tasks

Mission:

Provides excellent coordination support to the HR Integrated Talent Management department, largly focusing on Talent Development. To be achieved by the timely and efficient execution of specific Talent Development projects.

Responsibilities:

INTERNSHIP INFORMATION, COORDINATION, and ADMINISTRATION

Serves as a point of contact for Talent Development, ensuring the highest quality of service. Quality of service can be measured by professionalism of all interactions, timely and accurate flow of information and consistently thorough follow-up and detail orientation.
Works closely with TD facilitators to determine necessary pre- and post-work to be done for trainings and presentations. This includes, but is not limited to: participant management, tools and materials coordination, printing, shipping, room-booking, and catering.
Involvement in the delivery of our New Employee Onboarding program as well as other training programs.
Assist, when required, the ITM department with meeting logistics and recruitment logistics, such as: scheduling interviews, job postings, contracts, managing rooms, reservations, and travel as needed.

PROCESS AND KNOWLEDGE MANAGEMENT

Responsible for ELM (Nike?s Talent Development management system), SharePoint, and SRM administration.
Works with SRM to set up vendors, create purchase orders and order supplies.
Assist with the maintenance of TD calendars, budget overview, as well as the development of a database for the Talent Infusion Initiative.

LEARNING OPPORTUNITIES

Exposure to Nike WE/CEE and it?s matrix organization and business pipelines.
Understanding of HR practices and Integrated Talent Management.
Understanding of the Nike Talent Development strategy.
Understanding of the Nike Talent Acquisition process.
Will gain database understanding and experience in a wide variety of systems.
Influencing, communication and presentation skills.

Requirements:

Education: Studying 3rd or 4th year in Business Administration, HRM
Technical: Good knowledge of MS Office applications, specifically MS Excel
Ability to manage multiple tasks through prioritization of workload
Strong attention to detail
Strong communication skills
Fluent in English (both written and oral)
Team player, good problem solving skills and customer focus
Internship duration of 1 year
Valid working permit for the Netherlands

Internship HR - WE/CEE Headquarters, Netherlands

Main tasks

Mission:

Learn and master the fundamentals of the HR Site support model and help elevate the team to the next level of efficiency (process improvement, knowledge management), and service delivery.

Accountabilities

INFORMATION, COORDINATION, ADMINISTRATION

Deliver service excellence and flawless HR administrative support to NIKE HQ employees by responding in a professional manner to all calls, e-mail, mail and personal inquiries and transactional requests regarding employee benefits, employee compensation, HR processes, HR policies, legal policies and vendor services from individual NIKE employees, HR Staff in business and functional units, managers at all levels of the organization and external service providers or government officials.

Service excellence includes, but is not limited to, phone & help desk availability, providing timely, correct & complete information, making sound judgments and decisions on required actions, initiate actions & execute against it or monitor progress in case 3rd parties are involved, track activities and log issues to help streamline and improve HR (SITE) processes and vendor services, share information with co-workers, fully understand the job responsibilities and the HR business.

PROCESS AND KNOWLEDGE MANAGEMENT

Investigate and implement knowledge database in Right Now (CRM tool module)

Identify areas of process improvement, work with team to (re)design processes, implement and document.

DEVELOPMENT OF CUSTOMER FOCUS OF THE TEAM

Work with the team on increasing team effectiveness in relationship with customers (Nike employees and managers).

Review customer demand in order to formulate recommendations/ propose actions to modify/expand Site service so as to better fulfill customer demand.

Requirements:

Education: Studying 3rd or 4th year in Business Administration, HRM
Good knowledge of MS Office applications, specifically MS Excel
Fluent in English (both written and oral)
Team player, good problem solving skills and customer focus
Internship duration of at least 6 months
Valid working permit for the Netherlands

HR Operations Shared Service Center Manager - WE/CEE Headquarters, Netherlands

Main tasks

Mission

Provide strategic leadership and expertise to the European HR Shared Service Center in order to maximize efficiencies, vendor strategies and compliance management. Leverage core HR process expertise to ensure alignment of regional and global strategies and guarantee excellent customer service to employees. Lead European payroll integration project.

Accountabilities & experience needed

Team management & Leadership

Lead and develop a team of HR professionals into a highly committed and performing group
Facilitate the prioritizing workload, problem-solving, conflict resolution, and mentoring of the team
Determine team as well as individual priorities, performance requirements & expectations in relation to process execution to ensure business needs are met in a simple and timely manner
Drive a Continuous Process Improvement mentality within the team
Lead, plan, and execute change
Influence senior management, peers and team members

Shared service center operations

Develop and execute a shared service center strategy plan
Continuous improvement and process
Develop tools to evaluate and report on quality, performance metrics and Service Level Agreements
Develop and ensure adherence to budgets, schedules, work plans
High/Detail level understanding of HR functional areas in scope
Knowledge of service center/ call center tools and technologies

Payroll Function

High level awareness of statutory compliance in Main country/ies
Ability to build requirements/knowledgebase for others
High level understanding of payroll administration processes
Vendor management capability
High/Detail level understanding of HR functional areas in scope

Customer Service Orientation

Customer orientation, collaborative work style and strong team player
Diplomacy, maturity and ability to keep confidences
Able to make decisions and execute and drive speedy and accurate results

Communication

Ability to effectively communicate strategic plan and progress against the global, geographical and general HR Strategic Plan
Manage stakeholder and senior manager communication
Represent business needs of WE/CEE at all levels of the organization and follow through to results
Work within the European HR Operations team to communicate issues and proactively identify workarounds/solutions. Provide regular updates to the countries and COE?s on progress
Create an internal communication plan and approach

Requirements

Minimum 7/8 years of varied/progressive HR, or related business experience, including a minimum of 5 years in a team management/leadership role.
Strong project management & process improvement skills
Change Management experience
Excellent communications & influencing skills

Senior Compensation Consultant - WE/CEE Headquarters, Netherlands

Main tasks

Mission

Actively participate in the development, maintenance, and administration of NIKEs compensation program for WE/CEE at a senior professional level. Focus is placed on a combination of strategic and business essential activities in support of the WE/CEE business group needs. Specifically, this role will support Nike?s Retail function.

Responsibilities:

Consultation, Analysis, and Decision-Making:

Provide advanced level consulting and analysis on total compensation elements to HR and line management. Provide recommendations that balance fairness and equity with cost effectiveness for NIKEl.

Conduct job analysis and evaluations, make band and salary recommendations.
Partner with the HR Managers in country to learn organization, understand their challenges and work together to find solutions for the business.

Base Pay Management:

Ensure we pay competitively across EMEA and in line with CLAs
Retail market data management: define external pay ranges for all retail positions in 26 countries; Help define comparator groups; participate in external salary surveys; set up club surveys where data is not available
Retail bonus plan; monitor performance, analyse and evolve where necessary.

Salary Merit Review :

Actively participate in the Retail salary merit review process. Assess market competitiveness, and recommend salary budgets to provide a competitive and cost effective salary program consistent with NIKEs compensation philosophy

Project Management:

Lead compensation team in assigned compensation projects and initiatives.

Education:

Create education, communication, and implementation strategies and materials that are consistent across business groups & geographies, yet locally relevant. Participate in transferring technical and process knowledge to business and corporate HR partners. Conduct training on compensation fundamentals. Remain abreast of compensation trends, developments, and applicable legislation.

Retail Strategy:

Partner with global Retail C&B and HR to provide EMEA input to strategic program an plan design for Retail.
Participate in the design and implementation of NIKEs total compensation strategies for Retail. Coordinate and collaborate with Benefits staff to ensure a unified and competitive total compensation strategy.
Participate in defining NIKE?s worldwide total compensation philosophy as needed. Assist in preparing results and recommendations for senior management.

Team Leadership:

Act as a mentor, facilitating growth through the transfer of information and knowledge.

Requirements:

Education & Industry Exposure:
W@W certification or European equivalent preferred. Bachelors degree in Business, Human Resources, or related field.
5-7 years progressively-responsible compensation or directly-related experience is required gained in an international business environment or alternatively in compensation consultancy / survey company.

Technical Background:
Advanced level knowledge of trends and developments in retail compensation.
Strong computer skills in the areas of Excel, as well as compensation-specific applications. Access and PowerPoint knowledge a plus. Math skills and financial knowledge required.

Service Track Record:
Demonstrated technical abilities and project management skills.

HR Business Partner Direct To Consumers - WE/CEE Headquarters, Netherlands

Main tasks

Mission

Provide HR Leadership to support DTC WE/CEE with HR expertise and deliver effective human resources services and programs that are aligned with business objectives and goals. Or: to enable the business to build ?Retail Excellence? across the region to become the most compelling and exciting brand at Retail. This position partners closely with the European DTC Leadership Team, the Strategic HR Manager Commercial and the Country HR Managers, who look after the Country DTC organization. Provide internal consulting utilizing a high level of HR and business expertise.

Responsibilities

HRP / Coaching & Consulting

Lead the HRP process and diversity initiatives for DTC Europe WE/CEE. Set up quarterly HRP sessions descending till the level of Store Management across the Region to ensure effective transition of leadership and management within the DTC organization. Prepare required HRP documents for Corporate HRP needs.
Partner with GM and RLT managers to develop human resource strategies that effectively address business needs for all Retail formats. Build the DTC team by balancing external retail market knowledge and internal NIKE expertise.
Identify leadership talent and potential and create purposeful developmental moves, programs and activities
Develop a career map within EMEA Retail
Work with Retail L&D to ensure that all employees have relevant development plans to maximize potential.

Org design and Strategic Planning

Provide coaching to managers and employees regarding organizational structure and managing change as we develop & expand on existing formats and New Routes to Market (franchising, concessions, airport stores)
Lead Organization Design process in the RLT to support strategic initiatives for DTC. Ensure right staffing levels on a EHQ and country level. Align roles & responsibilities between EHQ & Country Retail.
Contribute to Retail Strategic Planning process which includes representing & incorporating the people impact issues in strategic/business planning.
Consult and partner with business on wage base management for Retail
Actively Partner with Country HR Representatives to ensure execution of Retails strategic objectives in the region
Design & implement DTC Europe WE/CEE specific compensation programs and reward systems which incorporate both individual and team results together w/C&B (e.g. AIR Bonus program in the EMEA region.)
Design and support strategic recruitment initiatives and senior level recruitment by identifying new sources to DTC talent in order to create an external talent pool.
Design and drive Franchise HR Strategy including, but not limited to hiring store manager and determining hiring policies and practices that are consistent with NIKE philosophy.
Provide education to managers regarding NIKE?s HR practices including but not limited to NIKE?s compensation philosophy and practices.

Hr Expertise

Employee Relations / Performance Management / Data management

Coach managers and employees on effective problem resolution, corrective action, and steps to maintain a positive working environment.
Educate and coach managers regarding relevant employment laws and NIKE policies.
Educate line managers and employees to ensure that we have accurate data capture in People trek.
Facilitate effective Coaching for Excellence and employee development through manager and employee education and coaching.
Build European Retail metrics to help manage the NRBV business

Requirementa

BA/BS in Business, HR, or related field and a minimum of 10+ years of varied/progressive HR or related business experience. Proven ability to work with, inspire and create consensus with a group to cooperatively achieve a common goal. International experience preferred.

Demonstrate proven experience in at least half of the core consultative and administrative areas of HR including: organizational design and development; performance/compensation management; employee relations; training and development; succession planning and recruiting/selection; leadership and competency development; benefits (relevant country); knowledge of relevant HR legislation (relevant country).

Experience in consumer goods/ retail environment preferred. Understanding of NIKE products and organization structure also preferred.

Understands and appreciates diversity across cultures and people; is able to mediate and capitalize upon differences. Ability to be flexible and adapt to changing environments with ease.

Possess computer skills and competency in software applications, including Word for Windows and Excel; PowerPoint knowledge a plus. Well-developed written and oral presentation/communication skills, including communication to audiences.

Strong interpersonal influencing skills. Problem solving skills.

HR France Lead - Nike Siege, France

Main tasks

Mission

Responsible for HR leadership and direction to support the achievement of business plans. Provide consulting and participation with senior management on key HR & Business strategic priorities. Lead the business in creating a culture that values employees and effectively manages change. Support and influence the success of the HR Community.

ORGANIZATIONAL STRATEGY & DESIGN

Lead organizational design, organizational effectiveness, development and renewal to capitalize on growth opportunities
Link workflow and organizational structure to specific strategically based outcomes and results.
Identify process and system improvements to support strategy effectiveness
Lead HR function to support and enhance the organization?s strategic business plans and organizational needs.
Provide communication strategies supporting initiatives and business objectives
Provide internal consulting, teambuilding processes and executive leadership development
Lead organizational assessment, design and change while ensuring a culture that values employees

HRP/DIVERSITY

Drive HRP strategies and initiatives to develop, implement and manage the organization?s human resources
Steward the talent acquisition process through talent assessment, career pathing, succession planning, development plans, emerging leaders and diversity management
Lead initiatives aimed at creating, effectively managing, valuing, retaining and leveraging a diverse workforce.
Develop divisional diversity strategies, lead the business in diversity education, execution and accountability
Drive employee development through CFE execution and the performance management process
Ensure execution of the on-boarding process for new leaders; providing effective and timely on-boarding activities
Provide direction, resources, and tools for formal and informal mentoring

HR FUNCTIONAL STEWARDSHIP

STAFFING

COMPENSATION

ER
HRSC/HRIT/HR OPS

Ensure proactive planning occurs with all functional areas to appropriately assist business needs and learning
Drive communication and leadership with functional areas related to business strategy development
Determine systemic issues (strategy, process, execution) within the business and appropriately utilize and enable HR functional resources to assist
Measure and influence appropriate strategies and methodologies to support the business
Manage the implementation of new procedures, forms, processes and systems originating from functional partners for the business
Lead and drive total compensation strategies and processes
Drive talent acquisition focus and accountability within the business & HR
Proactively establish ways to build the HR Community for integration, collaboration and exchange
Select, lead, manage, educate and develop human resources staff to successfully execute divisional and corporate business objectives

LEARNING & DEVELOPMENT:

Provide integrated assessment of business needs, gaps and patterns regarding educational programs and business learning
Ensure training strategy development is linked to business initiatives and all programs and processes ? CFE, HRP etc.
Lead key training initiatives to Senior Management when necessary
Ensure the execution of divisional training strategies ? including curriculum development, alignment, accountability, evaluation of training effectiveness and ROI

Responsibilities

Bachelor?s degree in HR, business, behavioral sciences or related field required, or equivalent experience.

8 to 10 years of proven leadership in all core consultative and administrative areas of HR including: organizational design and development; performance/compensation management; succession planning and recruitment/selection; leadership and competency development.

Able to influence and drive positive change as an effective business partner; skilled in organizational consulting; strong working knowledge of the human resources field; strong presentation and communications skills.

Works councils experience & people management experience is required

Experience in the retail industry is preferred

Fluent English & French

HR Senior Business Analyst - WE/CEE Headquarters, Netherlands

Main tasks

Mission

The HR Operations Business Analyst is a service provider to HR Shared Services, HR Business, and Senior Line Management, to fulfill information, analysis, and reporting needs of these groups. The Business Analyst will leverage existing Nike Tools such as BRIO, MS Access, MS Excel, PeopleSoft, and Active Recruiter to fulfill these report requests.

Accountabilities

Operational Support:

Provide first level application and operations support for HR Systems having EMEA scope. Activities include problem resolution, IT liaison (both local and WHQ), reporting and user training, security administration, procedure and process development and improvement. Support is required for both EHQ and country users.

Country Communications & Support:

Work with the country HR Operations contacts to enhance user experience and value-add for country organizations with regards to regional HR Systems (PeopleSoft). Ensure consistent procedures as it relates to managing PeopleSoft and updating core information. In addition, develop and sustain a forum by which users around the region can share information and build upon each others? best practices as it relates to process and systems management of these regional HR Systems. Activities also include communicating all system initiatives, updates, upgrades, and other changes to local (EHQ) HR team as well as country teams.

Quality Assurance/Data Integrity:

Provide leadership and direction in performing data integrity audits for HR-related data within the HRMS System, PeopleSoft. Review information for data integrity and completeness and adherence to HR policies for EHQ and EMEA region. Supervise frequent data validations within the PeopleSoft System, as well as monthly validations with the local payroll system(s). Provide specialized knowledge regarding HRIS system and data integrity.

Project Leadership and Participation:

Participate independently in projects as a functional expert on HR system. Projects typically impact multiple systems, processes or third-party vendors. Responsible for communication and training within HR Shared Services with some interaction required with HR Biz Managers and employees. Participation in projects may also involve acting as the primary liaison to WHQ HRIT to communicate project requirements, milestones, and other needs of the business.

Requirements:

5 years of experinece as HR business analyst
Strong analytical skills and mindset
Excellent attention to detail and deadlines
Problem solving skills
Tolerance to ambiguity
Proactive approach
Organization and prioritization skills
Strong commitment to service excellence and good communicator: can communicate with both Snr. and new/junior employees
Experience in a large corporation and/or working with virtual teams a plus
Must have strong English language skills ? speaking as well as comprehension
Strong computer skills: Peoplesoft experience a must; Strong Excel skills a must; Experience with Queries (PS Query, Brio/Hyperion, MS Access)
Experience working with Finance/Budget data a bonus
Ability to work in a fast-paced, results oriented and team environment