EMEA Nike Jobs - Retail Corporate

Buyer Nike Factory Store (Retail) - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

Define and lead the category strategy and vision for Nike Outlet Stores in Europe in order to guide optimal product assortment, collections and offerings.

RESPONSIBILITIES

Strategic planning and visioning, leadership and team mgt, influence and communication at the category level.
Develop monthly forecasts of sales and inventory for all basic and fashion styles and develop strategies to meet category financial goals. Own open to buy forecasts.
Be a key functional team member of the category team with a focus toward achieving business goals.
Coach, train and develop team.
Collaborate, partner and influence close-out drops category and business unit teams to drive the overall retail product needs for the category including build strategy.
Communicate category buying strategies, vision and business results to cross functional retail teams and category teams.
Participate in monthly business reviews with Allocation and Planning.
Set and execute promotional strategies in line with achieving business goals.

Experience

- Min 5 years Retail Buying Experience

- Outlet or value retail experience

Fraud Analyst - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

To ensure that in the Nike EMEA Digital Commerce arena only valid, non-fraudulent orders are being processed while the Digital Commerce customer is offered a secure and seamless shopping experience.

RESPONSIBILITIES

Fraud Review:

Investigate relevant NikeStore.com & NikeiD.com orders for validity through investigation and research of fraud alerts and review process, using tools provided and initiative with other web based tools available.
Make decisions on next steps (i.e. cancel order, customer follow up, and data marking).
Conduct Direct Consumer calls to verify data & make decisions based on calls (ie: deny/accept order)
Identify fraudulent activity by consumers & mark consumer data as suspect.
Alert team and consumer service call centre of Fraudulent attempts
Support and provide all necessary documents to internal Loss Prevention and law enforcement agencies and or financial fraud entities as necessary.
Continuously seek to reduce the overall Nike.com bad debt % (charge backs) by reviewing data relevant to criteria history and emerging trends.

Analysis and Process Improvements, & Project Support

Provide analysis to continually seek business process improvements through the use of technology, new procedures and criteria review, working with Nike IT, business analysts and project teams.
Maintain an up-to-date standard operating procedure (SOP) manual to support both new hire training, external vendors and on going quality standards.
Perform Threshold Optimization and Rules Sensitivity Analysis of fraud review system. Run tests of new rules in test environment of fraud review system.
Join project teams to conduct UAT testing of new changes to the Store, iD and checkout
Chargeback Analysis and reporting - Research and process all chargeback?s and customer financial disputes, analyze for fraud.
Disputing Charge Backs of failed payments by providing proofing information to the charging bank and administrate and monitor resolution in tracking tool. Work with Nike Consumer Service and Finance to report on charge backs resolution.

Service Recovery:

Act as liaison and resource for Digital Commerce Operations, Consumer Services, BRD, Cybersource and all external vendors.
Troubleshoot and resolve all escalated incidents, provide support to internal Nike departments including Consumer Services and Loss Prevention.
Act as a consumer advocate while protecting and promoting NIKE integrity and sound business practices.

REQUIREMENTS

Education: 2-year Degree

Experience: Minimum 2 years experience in Finance, Customer Service, Loss Prevention, Security investigation or criminal investigation. Experience as a finance or Business analyst or Consumer Service representative considered a plus. Retail and/or e-Commerce experience essential.

Technical: Must be able to work easily with different software packages. Knowledge of windows based software, Internet and phone systems (or equivalent systems). Must be proficient with Excel, Outlook, Word. Professional business demeanor (demonstrates patience, integrity and the ability to negotiate effectively and network with internal and external contacts).

Communication/Language: Effective verbal and written communication skills, mastery of the English language. Additional fluency in Spanish, Italian, German and/or French is preferred.

Other: Irregular working hours require some flexibility: includes being prepared to start early in the morning and work (from home) during weekends. May even require rotating weekend schedules to cover business needs - this includes working extended holiday hours & weekends.

Tirocinio formativo Retail Department - Italy - HQ Bologna, Italy

Main tasks

Il tirocinante supporterà il team Retail nelle seguenti attività: Supporto alle attività di business retail e data analysis Aggiornamento settimanale dei negozi (sell-in, sell-out, sell-through) Identificazione di nuove opportunità per la rete retail (analisi e ricerche) Supporto nel monitoraggio dei flussi di consegna Supporto nella gestione dei resi

Retail Facilities team - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

We are currently accepting open applications for our Facility Team here at Nike Retail HQ. Based in our Hilversum office the team provides support and guidance for our stores in Europe.

Responsibilities include:

Provide direction and leadership to the Retail Facility Management and Maintenance teams, both internally and externally including (ext) contractors.
Focus on the successful implementation of the planned maintenance initiative and the cost saving benefits targeted within the initiative.
Manage internal and external teams in maintenance and renovation activities such as rebuilding, refurbishing, removals and furnishing throughout the planned NRBV facilities estate ensuring timely completion of projects. Be responsible for FM budget creation and monitoring of FM & Capex budget with Operations, set annual strategy and budget with internal management teams.
Be Retail contact point for Corporate Responsibility, to provide NRBV facilities that are energy efficient, constructed from sustainable product wherever possible and cost efficient. Lead initiatives to improve efficiencies or promote sustainability throughout the estate.
Work with EHQ Procurement , Legal departments and Country teams.
Health & Safety issues and compliance

Generally we require the following experience:

Building Services, Construction Management or Architecture Degree or appropriate industry related Degree as a minimum
English fluent
Knowledge and experience with project management, architecture and facilities management
Passion for retail & affinity with the Nike lifestyle

This is not a current opening but we are accepting open applications

Retail Planner - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission: Create long-term strategic and short-term tactical plans that maximize revenue and profitability at the store and sub department level in order to achieve our financial objectives. This role will focus on thre Russian market but sit within the team in our HQ Hilversum. Responsibilities: Strategic Planning:

Develop GMM forecasted fiscal year plans for both the inline and franchise business to sub-department and store level.
Develop quarterly/seasonal buy and space plans from the GMM fiscal year plans for the GMM organization using historical, visual and current trend information.
Develop plans that support consumer focused strategies and trends as driven by the buying team.
Plan and set targets for sales, receipt, markdown, margins, opening and closing stocks, transfer and inventory turn plans for all business territories (Nike Stores, NT, ES, FS, Concessions, Franchise etc.) to the sub-department and store level.
Communicate these plans with standard reporting and ensure alignment of the GMM plans with those in Operations, Finance teams and the BU through the new planning tool within Compass, scenario plans and Siebel.

Tactical Planning:

Analyze weekly performance to plan in Compass merchandising system, reviewing all Fiscal Year sales, markdown, receipt, transfer, gross/net margin, cancellations rates and inventory turn plans and weekly Open-to-Buy plans.
Complete what if business scenarios and give recommendations as needed
In-season formulate strategies with the buyers, area managers and the BU to ensure KPI targets are met
Complete monthly re-plans, where agreed with the DMM, to reflect current business trends or changes in financial budgets.
Communicate through standard reporting both within the retail division and the BU to relevant parties.

Communication:

Drive communication of financial plans within GMM and finance, building partnerships.
Actively participate in creating a motivating work environment.
Actively participate in staff meetings and business reviews.
Identify and communicate special events, launches, calendar shirts, etc.

Other:

Implement new best practice Planning procedures, aligning the org with IT involving new Compass planning and merchandising tools. Lead the development of infrastructure of the tools in line with the Business structure. Bring modifications to the current model improving work efficiency, data mining and increased reporting capabilities.
Train and coach Asst. Buyers to improve knowledge of financial planning and retail maths for future HRP. Conduct new store analysis and work with NRBV Development, Merchandising, Operations, and Finance teams to create financial plans for potential new stores.

Requirements: Education: 4-year Degree Business or Marking. Experience: 5 years experience in a planning or buying environment ? preferably in a multi-store environment. Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning. Other: Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting. Systems experience with SVi (Island Pacific) or other planning tool, PCs, Excel, Word, and PowerPoint. Good analytical skills, detail-oriented and well organized. Team player. Strong leadership & team management skills. 5 years within a retail planning/buying role is essential for consideration Experience/understanding of the Russian/Emerging market preferable Communication/Languages: Fluent in English. Both written and spoken. Strong communication and presentation skills.

Retail Planning Team - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

The heart of Nike is built around one simple idea -- innovate. Whether that innovation is called Nike Air or ACG or Nike Swift or Nike Shox, the principle is the same: think something that nobody has thought before, or improve something that already exists. It's how we create our products, and it's the way we treat the people we work with.

So take chances. Think bigger than the next achiever. Just know one thing. The more you succeed, the higher we'll raise the bar.

But would you really want it any other way?

As a Retail Planner, you'll provide direction to the team in create long-term strategic and short-term tactical plans that maximize revenue and profitability at the store and sub department level in order to achieve our financial objectives.

You will develop plans that support consumer focused strategies and trends as driven by the buying team. You will help implement new best practice Planning procedures, aligning the org with IT involving new Compass planning and merchandising tools.

Lead the development of infrastructure of the tools in line with the business structure and bring modifications to the current model improving work efficiency, data mining and increased reporting capabilities.
You will also train and coach Asst. Buyers to improve knowledge of financial planning and retail maths for future teams. You will also conduct new store analysis and work with Nike Development, Merchandising, Operations, and Finance teams to create financial plans for potential new stores.

Requirements for the position include:
Bachelor's degree in Business, Merchandising, or related field (2 years' related work experience may be substituted in lieu of a degree)
5+ years' work experience in a Retail Forecasting/Planning role - preferably in a multi-store environment.
For Senior roles management experience essential
Retail math, financial planning and assortment planning skills with knowledge of automated retail planning systems including open-to-buy, distribution and reporting.
Systems experience with SVi (Island Pacific) or other planning tool, PCs, Excel, Word, and PowerPoint.
Good analytical skills, detail-oriented and well organized.
Team player.
Strong communication and presentation skills.
Experience in retail essential

Languages: Fluent in English. Both written and spoken.

We're interested in learning more about you and appreciate you taking the time to apply online. Please note this is not for a specific role but a generic opening for future openings.

Business Planner - Nike Retail - Russia Focus - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission:

Create long-term strategic and short-term tactical plans that maximize revenue and profitability at the store and sub department level in order to achieve our financial objectives. This role will focus on the Russian market but sit within the team in our HQ Hilversum.

The role will report into the GM of Nike Factory Stores Central Eastern Europe and be a key support.

Responsibilities:

Strategic Planning:

Develop GMM forecasted fiscal year plans for stores
Develop plans that support consumer focused strategies and trends as driven by the buying team.
Plan and set targets for sales, receipt, markdown, margins, opening and closing stocks, transfer and inventory turn plans for all business territories (Nike Stores, NT, ES, FS, Concessions, Franchise etc.) to the sub-department and store level.

Communication:

Drive communication of financial plans within Merchandisers and finance.
Actively participate in creating a motivating work environment.
Actively participate in staff meetings and business reviews.
Identify and communicate special events, launches, calendar shirts, etc.

Other:

Implement new best practice Planning procedures
Lead the development of infrastructure of the tools in line with the Business structure. Bring modifications to the current model improving work efficiency, data mining and increased reporting capabilities.
Train and coach junior team members
Conduct new store analysis and work with Development, Merchandising, Operations, and Finance teams to create financial plans for potential new stores.

Requirements:

Education: 4-year Degree in Business
Experience: 5 years experience in a planning or buying environment ? preferably in a multi-store environment. Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning.
Other: Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting.

PCs, Excel, Word, and PowerPoint. Good analytical skills, detail-oriented and well organized.

Team player. Strong leadership & team management skills.
5 years within a retail planning/buying role is essential for consideration
Experience/understanding of the Russian/Emerging market preferable

Communication/Languages: Fluent in English. Both written and spoken. Strong communication and presentation skills. Russian language preferable but not necessary

Buyer - Nike Retail Outlet Stores - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION

Define and lead the category strategy and vision for Nike Outlet Stores in Europe in order to guide optimal product assortment, collections and offerings.

RESPONSIBILITIES

Strategic planning and visioning, leadership and team mgt, influence and communication at the category level.
Develop monthly forecasts of sales and inventory for all basic and fashion styles and develop strategies to meet category financial goals. Own open to buy forecasts.
Be a key functional team member of the category team with a focus toward achieving business goals.
Coach, train and develop team.
Collaborate, partner and influence close-out drops category and business unit teams to drive the overall retail product needs for the category including build strategy.
Communicate category buying strategies, vision and business results to cross functional retail teams and category teams.
Participate in monthly business reviews with Allocation and Planning.
Set and execute promotional strategies in line with achieving business goals.

REQUIREMENTS

Min 5 years Retail Buying Experience.
Outlet or value retail experience.
Managed a team/ coached and developed employees.
Affinity with the Nike brand

Loss Prevention/Health & Safety Operations Manager - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

RESPONSIBILITIES

In collaboration with Retail stakeholders:

Participate in Retail Risk Analysis of Loss Prevention/Health & Safety and ongoing evaluation to help define and agree which Training and Education Programs are needed in Europe and the order of delivery
Partner with Global Asset Protection, Risk and Control team deploying Global standards whenever possible
Work with Retail stakeholder departments and LP/HS team members to ensure Global programs have a European flavour and relevance.
Lead the development of new and review of existing LP/HS procedures

Controlling and auditing of programs, processes and procedures:

Be responsible for the delivery of LP/HS programs as agreed with stakeholders
Manage the Controls Audit Specialists on a daily basis
Manage all aspects of the Health & Safety program to reduce accidents and claims
Manage the effective operation of all technology deployed by the LP/HS team
Be the main point of contact for all In-Store physical security programs including risk analysis and development of Security standards as part of our store infrastructure
Manage corporate administration process such as AP, Purchase Order Management and budget tracking
Continually monitor and evaluate Program delivery to ensure effective targeting of issues adjusting where necessary to meet the changing needs of the business
Ensure KPI?s are reported regularly to stakeholders
Be responsible for the education and delivery of training to LP/HS team members

Program delivery:

Support the LP/HS Territory Managers and Market Investigators on a daily basis enabling them to successfully execute their roles
Evaluate LP/HS programs success
Respond to LP/HS emergencies, whenever and wherever they occur
Update business Loss Prevention Director on team progress and successes
Co-ordinate regular LP/HS communication e.g. Newsletters, best practice sharing

EXPERIENCE

Retail operations
Health & Safety
Audit management
Compliance
5 years in similar role

Operations Manager (Retail) - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

We are currently looking for a talented retail operations Manager for our European Stores. Based in the HQ Netherlands, you will have a team of Operations Specialist who you will coach and develop in line with the business strategy.

RESPONSIBILITIES

Lead Europe Retail Store Operations

Operational excellence benchmarks and best practices are identified, communicated and implemented.
Strategic objectives to the operations related functions in the development and execution of all retail operating best practices, standards, systems, policies and procedures.
Key performance indicators that will serve as standards of business success.
Strategies for the development of world-class store operations talent.
Partner with DoS to align business priorities, store metrics, measurements, rewards and incentives, policy and practices, and training programs to ensure execution against opportunities and priorities.
Partner with Operations Director to ensure that Store Ops has a comprehensive seasonal, annual and 3-year plan including mission, vision, strategic/functional initiatives and metrics.

Policies & procedures, processes and initiatives

Partnership with I.T. to ensure systems & tools are operational; timely and accurate.
Ensure alignment with other areas of the Retail business both in Europe and Globally.
Ensure alignment with other Global initiatives representing Retail European Operations in such forums.
Proactively seek out information and resolve conflict/confusion related to communication content and prioritization.
Active involvement in store training and crisis management communication processes.
Ensure the implementation of adequate processes in the management of store openings, closures and refits.

Program delivery

Partnership with all retail stakeholders in development and evolution of new retail concepts & coordination of new store opening operations milestones.
People management strategies of the Retail Operations group (H.R. Planning, organization structure alignment, role clarity, succession and career planning, learning and development, hiring, performance management, coaching, diversity, and employee relations
Evaluate Operations programs success.
Update business Partners on team progress and successes.

EXPERIENCE

5-8 years retail operations management
Must have team management experience
Store/field experience an advantage

Retail Planner - Nike Owned Stores Europe - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission:

Lead multiple categories in the development and execution of financial strategies that support the buying, marketing and financial objectives of a category. Develop, execute and communicate financial plans and strategies that support the buying, marketing and financial objectives of a category.

Responsibility:

Financial Mgt, Strategic Planning, Team, Forecasting, communication.

Drive financial results that maximize sales, inventory and bottom line profitability at the style level up to the category total. Develope financial strategies for multiple categories that maximize sales, inventory and bottom line profitability from the style level up.

Develope financial strategies for multiple categories that maximize sales, inventory and bottom line profitability from the style level up

Analyze historical data and current trends to identify risks and opportunities by department and class for the preseason (rolling 19 month strategic scenario) as well as in season business.

Establish clear plans that tell a story for the season and drive Buying to create a line grounded in profitability and consumer centric offering.

Collaborate with category partners, merchandising and business unit to develop and communicate a comprehensive strategy that aligns future financial and product opportunities.

Recap and analyze actual sales results to plan, and forecast in-season sales and inventories on a weekly/monthly/quarterly basis.

Develop monthly forecasts of sales and inventory for all basic and fashion styles and develop strategies to meet financial goals for multiple categories. Own open to buy forecasts.

Present financial forecast and supporting action plans in open to buy/monthly forecast meeting. Communicate financial results, forecasts, and action plans to manager and cross-functional team on a weekly basis.

Coach, train and develop team

Education:

Bachelors Degree

Experience:

Retail Planning
As a part of our planning team, you will create long-term strategic and short-term tactical plans that maximize revenue and profitability at the store and sub department level to achieve our financial objectives.

Retail Planning experience essential

5 years experience in a retail planning or buying environment ? preferably in a multi-store environment. Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning.

Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting. Systems experience with SVi (Island Pacific) or other planning tool, PCs, Excel, Word, and PowerPoint.

Good analytical skills, detail-oriented and well organized.

Team player. Strong leadership & team management skills.

Fluency in English (written and verbal). Strong communication and presentation skills.

Language:

Fluent in Englsih - Written and Spoken

Senior Retail Facilities Manager - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Main responsibilities

Maintenance Strategy

Work with procurement to set up regional contracts for: Technical installations (repair & maintenance) and Services (cleaning, security, utilities, music)

Issue guidelines for: Cleaning & maintenance (preventive & scheduled)

Store Services

Manage regional maintenance & service contracts, with a uniform approach enabling all stores efficient access to:

? Quality maintenance & repair services

? Competitive pre-defined rates

? Coordinate and approve the replacement of equipment

Projects:

Optimize services

Benchmark our services with others in the industry

?Issue recommendations to improve performance and life span cost of systems (e.g. re-lamping, energy use, etc.)

?Coordinate and approve the replacement of equipment

?Manage small refit projects

Supplier management:

Manage our preferred suppliers with procurement by ? conducting quarterly KPI review meetings ? working to improve service levels

Experience:

- Facilities Management within a strong retail brand essential

- Retail passion and affinity with the Nike brand

- International experience preferable

- Coaching teams and developing leaders

- Fluent English

- Work within matrix structure or virtual teams

Buyer Retail - Nike Women's Sportswear - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

MISSION
Our Buyers build the line plan for our retail locations to create compelling and innovative stories with our products for upcoming seasons. Seen as the expert on the consumer, the marketplace and the product, they?re responsible for influencing the creative vision of Nike?s future product lines. The roel is responsible for the Nike Women's Sportswear range

RESPONSIBILITIES

Strategic planning and visioning, leadership and team mgt, influence and communication at the category level.
Create the Nike retail positioning for the category.
Be a key functional team member of the category team with a focus toward achieving business goals.
Coach, train and develop team.
Collaborate, partner and influence geography category and business unit teams to drive the overall retail product and GTM needs for the category up front in the product creation process.
Act as the category product ambassador for Nike retail by sharing strategy, business results and retail realities.
Communicate category buying strategies, vision and business results to cross functional retail teams and category teams.
Participate in monthly business reviews with Allocation and Planning.

REQUIREMENTS

Minimum 5 years retail Buying experience
Expert in excel and experience with a merchandising system
Affinity with Nike lifestyle
Sportswear or urban brand experience/interest
People management experience

Coach (Abteilungsleiter/-in) - Germany Factory Stores, Germany

Main tasks

MISSION: As part of the store management team, to successfully manage the sales floor in accordance with Nike philosophy, policies and procedures. CORE ACCOUNTABILITIES: Customer Service -Lead by example in terms of Nike customer service standards, playing an active role in serving customers on a daily basis and providing management support to deal with more complex customer queries or complaints. Sales Floor Management -Assist with staff scheduling, ensuring optimum coverage as per the needs of the business. With ASM, monitor coverage on a day-to-day basis. Manage all daily activities on the sales floor including customer service, cash and wraps, merchandising standards and general housekeeping. To assist ASM with opening and closing of the store and daily cash reconciliation. Coaching & Training -With the Assistant Store Manager, overall responsibility for managing performance of the store team providing regular feedback, training and development. Responsible for motivating the team to achieve sales targets. Work with the ASM and ISM(s) to run regular training sessions for all members of the store team in: product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention and store operations. (Primary responsibility for product knowledge, customer service and selling skills Communication -Assist the Store Manager in conducting regular store meetings in order to communicate key information and to provide a forum for training. Communicate targets and objectives to sales floor team on a daily basis. Merchandise management -Provide feedback on store sales and customer insights to the rest of the Store Management team. Work alongside the In Store Merchandiser (ISM) in order to develop a thorough working knowledge of Nike merchandising standards, ensuring that product is displayed and merchandised to a high visual standards at all times. Work with the store team in order to maintain standards on the sales floor. Ensure that replenishment routines are established and communicated to the team and to monitor all replenishment activity. CORE COMPETENCIES: -Values people (Sensitivity) - They are at ease with a wide range if individuals. They enjoy differing personalities and adapt their approach to accommodate those differences. -Coaching and counseling - Skilful in setting goals, providing timely feedback and coaching employees at all levels. -Team management - They monitor team effectiveness and make changes to improve team performance. -Results orientation - Always know where the goal is. Think in terms of progress toward goals. -Self - Assurance - Self - confident and trust their own judgment and ability. Self-reliant; Don't rely on others for approval. -Resource efficiency / Multi-tasking - Effectively manages inventory, people, time and money. Understand the relationship between efficiency and profitability. Effectively manage multiple priorities.

Visual Merchandiser - Greece, Greece

Main tasks

The right candidate should have:

A degree in Interior Design/ Visual Merchandising
At least 1 year visual merchandising experience in clothing/footwear/accessories industry
Good PC skills (Word, Excel, PowerPoint, Outlook)
Good English language understanding
Valid driver's license and car
Ability to travel

Coach (Abteilungsleiter) Footwear - Germany Factory Stores, Germany

Main tasks

MISSION
As part of the store management team, to successfully manage the sales floor in accordance with Nike philosophy, policies and procedures.

CORE ACCOUNTABILITIES

Customer Service
To lead by example in terms of Nike customer service standards, playing an active role in serving customers on a daily basis and providing management support to deal with more complex customer queries or complaints.

Sales Floor Management
To assist with staff scheduling, ensuring optimum coverage as per the needs of the business. With ASM, monitor coverage on a day-to-day basis. Manage all daily activities on the sales floor including customer service, cash and wraps, merchandising standards and general housekeeping. To assist ASM with opening and closing of the store and daily cash reconciliation.

Coaching
With the Assistant Store Manager, overall responsibility for managing performance of the store team providing regular feedback, training and development. Responsible for motivating the team to achieve sales targets.

Communication
To assist the Store Manager in conducting regular store meetings in order to communicate key information and to provide a forum for training. Communicate targets and objectives to sales floor team on a daily basis.

Training & Development
To work with the ASM and ISM(s) to run regular training sessions for all members of the store team in: product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention and store operations.

Merchandise management
To provide feedback on store sales and customer insights to the rest of the Store Management team. To work alongside the In Store Merchandiser (ISM) in order to develop a thorough working knowledge of Nike merchandising standards, ensuring that product is displayed and merchandised to a high visual standards at all times. To work with the store team in order to maintain standards on the sales floor. To ensure that replenishment routines are established and communicated to the team and to monitor all replenishment activity.

Recruitment
To assist with the recruitment and selection of all members of the store team, working with the relevant Regional departments and other members of the in store management team to ensure that a fair and consistent process is used and that all successful candidates meet the criteria outlined by Nike.

CORE COMPETENCIES

Values people (Sensitivity)
They are at ease with a wide range if individuals. They enjoy differing personalities and adapt their approach to accommodate those differences.

Coaching and counselling
Skilful in setting goals, providing timely feedback and coaching employees at all levels.

Team management
They monitor team effectiveness and make changes to improve team performance.

Results orientation
Always know where the goal is. Think in terms of progress toward goals.

Self - Assurance
Self confident and trust their own judgement and ability. Self-reliant; Don't rely on others for approval.

Resource efficiency / Multi-tasking
Effectively manages inventory, people, time and money. Understand the relationship between efficiency and profitability. Effectively manage multiple priorities.

Visual Merchandiser - Greece, Greece

Main tasks

Implement the overall visual presentation standard of Nike product, seasonal brand and product initiatives in managed space and optimize store layout, capacity and assortment plans.

The right candidate should have:

A degree in Interior Design/ Visual Merchandising
At least 1 year visual merchandising experience in clothing/footwear/accessories industry
Good PC skills (Word, Excel, PowerPoint, Outlook)
Good English language understanding
Valid driver's license and car
Ability to travel

Production Manager Digital Commerce - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission: Direct the e-commerce strategy & execution of NikeStore.com in site functionality and operational excellence. Act as a representative and advocate for NikeStore.com in its interactions with internal and external partners. Be the technical and operational expert on existing and new functionality projects for NikeStore.com Responsibilities: Strategy & Execution:

Plan and execute the technical eCommerce strategy for NikeStore.com. Focus on site functionality and features to maximize the quality of the user experience; in addition to the day to day operations of maintaining a site.
Plan and direct enhancements to production applications to continuously improve quality and build process efficiencies.
Collaborate with NikeStore.com stakeholders define project scope and requirements in support of strategy. Act as a customer advocate for NikeStore.com
Maintain awareness of industry trends, best practices, opportunities, and competitive landscape.

Team Management:

Manage team and set team and individual goals. Coach staff, create opportunities for staff development, and make decision or collaborate on hiring decisions, disciplinary actions, performance management and recognition and rewards.
Resolve employee relations issues and support diversity.
Develop team structure that facilitates and maximizes individual and team performance. Establish team support.
Train staff in the areas of strategy, technical development, & project management.
Establish and maintain partnerships with leadership and staff.

Project Management:

Direct projects from concept to launch in coordination with internal production resources, Global Digital and external vendors/agencies.
Maintain long-term vision and influence on projects. Drive decision-making on trade-offs between features and project schedule/timelines.
Manage business expectations. Communicate project status to NikeStore.com stakeholders. Elevate key issues and decision-making that impact project direction and execution.

Requirements: Education: 4-year Degree in Business, MIS,CS, Communications or related field. Experience: 8 years related experience, including at least 5 years in a Producer/Project Manager or related role in a corporate and/or vendor/agency setting. Technical: Experience working on youth brands and or sports brands in the ecommerce space. Able to provide creative vision and direction for projects. Creative and conceptual thinker able to develop innovative solutions to problems. Strong technical & production knowledge in the digital space. Communication/Language: Strong verbal and written communication skills including meeting facilitation and presentations. Ability to effectively elevate strategic concerns to senior management in a timely and accurate manner. Ability to develop strong working relationships with management and external resources. Strong knowledge of cross team calibration. Sound judgment and ability to provide information toward the determination of policy and strategy. Ability to exercise high degree of professionalism. Fluent in English. Both written and spoken. Management/Leadership: Strong understanding and application of managerial concepts and techniques in areas such as project/change management, idea creation, employee development, coaching and cross-team effectiveness. Ability to establish an independent view, effectively collaborate in decision-making, and motivate others, especially during difficult situations or on tough organizational issues. Ability to provide inspiration. Demonstrates strong and effective creative project management skills and ability to lead and direct outside resources. Ability to manage multiple projects on various levels with different and converging timelines. Other: Some travel required.

Localization Specialist - EMEA Headquarters, Hilversum, NL, Netherlands

Main tasks

Mission:

Be the specialist for NikeStore.com Europe localization and copy writing coordination through content vendor with the aim of maximizing revenue and the consumer experience in conjunction with Digital Asset Production team.

Responsibilities:

Localization Coordination

Coordinate all internal translation requests for site Product Detail Page, Creative, Marketing copy, etc. through translation workflow too (WorldServer) and multiple translation agencies and reviewers.
Develop and maintain the work intake process for EMEA and work with US teams for consistency, lead communication and delivery schedule with stakeholders.
Be a point of contact for queries relating to context or meaning of copy.
Oversee quality control and auditing process of external translation vendors.
Look for ways to maximize efficiencies and improve processes.

Support Vendor Process

Collect and deliver all seasonal materials necessary for vendor to produce product copy. Ensure most recent Style Guide is available to vendor and translation agency.
Facilitate communication with translation agencies.
Ensure invoice accuracy and assist Manager with processing.

Support Copy Process

Upload completed and localized product copy into product catalog tool and perform quality assurance once live on site.
Ensure all regional copy is available before go-live dates.

Copy Editing

Review and in some cases edit copy with Nike voice per style guide, provide feedback to vendor on performed edits.
Write copy when European market only need is requested or coordinate with vendor.

Minimum Requirements:

Technical

Highly literate with proven writing skills, preferably gained in a commercial environment involving repetitive/formulaic/relatively high-volume work.
Must be competent in the use of PC?s and word processing software.

Communication/Language

Written and oral proficiency in English (native speaker preferred) and 2 of 4 ecommerce supported European languages: French, Italian, Spanish or German - this is essential for the role
The role holder has frequent contact with Merchandising, Creative and Marketing colleagues and must be able to interpret their ideas coherently (in writing and orally).
Ability to develop strong working relationships with external resources. Demonstrated ability to work well within and across teams.
Sound judgment and ability to provide information toward the determination of policy and strategy. Ability to exercise high degree of professionalism.
Have a strong sensitivity for a global marketplace and workplace.

Other

Ability to coordinate multiple projects on various levels with different and converging timelines.
Exceptional time management and organizational skills.
Consistently achieve deadlines and to an exceptionally high standard with an excellent eye for detail.
Commercial awareness of the retail sports industry and the online retail environment.
Should have a strong affinity for the Nike Brand.
Experience working on youth brands and or sports brands in the ecommerce space.
Should have strong knowledge and interest in European Football.

Education:

Bachelor's Degree (Journalism or English Literature)

Experience:

2+ years experience as a Copy Writer or Journalism degree. Should have experience in working for a retail company preferably Sporting Goods Footwear and/or Apparel.

Language:

Fluent in English - Written and Spoken plus 2 of 4 ecommerce supported European languages: French, Italian, Spanish or German

Band:

Store Manager - Germany Factory Stores, Germany

Main tasks

MISSION: To successfully lead and manage the store in accordance with NIKE philosophy, policies and procedures. CORE ACCOUNTABILITIES: Business planning Develop, in conjunction with the Franchise Partner, a store specific business plan that will lead to the achievement of sales and profitability goals and KPI?s, ensuring long-term business growth. Ensure that the business plan is communicated effectively to the store and Nike Country Teams and that it is reviewed and revised annually. Merchandise management Product selection - Work with the Country Buyers, providing feedback on store sales and communicating store specific requirements in a timely manner. Prepare sell-through information and BU/category splits in order to assist in appropriate product selection at Franchise Summits. Visual Merchandising - Ensure that product is displayed and merchandised to a high visual standard and in accordance with NIKE guidelines. Utilize store sell-through data to maximize commercial opportunities and make decisions. Communicate all major Visual moves to the Country VM. Inventory Management - Ensure a clear understanding of Policies and Procedures in relation to Inventory Management. Ensure accurate receipt of product, product returns in line with franchise agreement, correct treatment of obsoletes and defectives, management of store stock-takes and accuracy of the GSS system. Promotions - Work closely with Country Retail Marketing Manager to ensure that in store promotions and window change outs are executed in a timely and effective manner. Provide accurate, fact-based feedback about the impact of promotions and window changes on store sales. Financial control Monitor all controllable store costs to minimize expenditure and maximize bottom line contribution. Pay particular attention to salaries ensuring that sufficient staff is available at all times, whilst working to the agreed payroll percent. Team Leadership Lead the store management team by example, establishing mutually agreed and appropriate performance objectives for each individual. Establish effective ways of reviewing performance against objectives, ensuring that regular coaching is provided to support individuals within the management team. Oversee the management of the wider store team with the goal of developing a skilled and committed team. Communication Ensure clear and effective methods of communication are in place within the store in order to ensure that the management team is aware of all current and future business developments. Conduct regular store meetings in order to communicate key information to the wider team and to provide a forum for training. Maintain regular communication with the Territory Manager and all relevant Head Office departments. Network with Centre Management Teams and other Retailers to gain essential trading insight and leverage opportunities. Recruitment Manage the recruitment and selection of all members of the store team, working with the relevant Regional departments and the in store management team to ensure that a fair and consistent process is used and that all successful candidates meet the criteria outlined by Nike. Training & Development Ensure that regular training is provided for all members of the store team in order to achieve high standards of product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention and store operations. Provide ongoing development for members of the store management team. Access to Training and Development tools will be available through the Territory Manager.