EMEA Nike Jobs - Retail Corporate

Fraud and Payment Processing Manager Digital Commerce - WE/CEE Headquarters, Netherlands

Main tasks

Mission:

To successfully manage a team of fraud and payment processing professionals with the aim to optimize productivity through team work. The team?s mission is to ensure excellence in Fraud prevention and payment processing on Nikestore.com and NIKEiD.com, which is translated into offering a premium experience to consumers, while reducing the risk for consumers and Nike to a minimum.

Core Accountabilities:

Daily management of Fraud and Payment processing team

Manage daily business operations to ensure overall service level agreements are met.
Motivate and stimulate team members to maximize performance and fully leverage their potential
Create and maintain a good sense for team work and a productive team atmosphere
Help create a career path for the team members.

Strategic Vision, Planning and Budgeting

Determine longer term Fraud and payment processing strategy and annual planning.
Liaise with other business functions within Digital Commerce to get and keep Fraud and Payment processing on their radar as an important function within the Digital team.
Develop budget, forecast and track actuals. Keep Ops manager and Finance up-to-date about performance of actuals vs. budget and forecast

Process and system improvement

Establish an atmosphere of ongoing process improvement and fraud rule optimization.
Support any needs for changes that come from other teams, especially Consumer Services.
Suggest and drive specific process and system improvements.

Projects

Support (team members on) projects that have a Fraud and/or payment processing component.
Initiate, research and implement specific Fraud and/or payment related projects.

Fraud Review:

During peak times, help the team investigating orders for fraud risk and decide on order acceptance / rejection.

Experience and Skills:

Experience: Requirement is to have a minimum of 3-5 years team management in an international setting with strict daily deadlines and SLA management. Preferably eCommerce experience, Fraud / Loss Prevention experience and experience in working with remote teams in a complex environment..

Technical: Significant knowledge with Windows based software (particularly Excel), internet, and phone systems. Experience with Fraud management applications is a plus.

Communication/Language: Effective, positive verbal and written communication skills. Fluent in English, verbal and written. Other languages, especially French, German, Italian, Spanish and/or Dutch preferred.

Management/Leadership: Possess proven leadership skills to get the best out of a team in an environment where daily SLA management is essential. Detail minded with strong organizational skills to prioritize multiple tasks and manage time to ensure the needs of the business are met.

Other: Understanding consumer needs and consumer service is a plus. Demonstrated ability to work collaboratively in a group to achieve a common goal. Ability to negotiate effectively and network within/outside the organization. Commercially savvy, understands online customer. Prepared to visit the Contact Center in Amsterdam one a week / once every 2 weeks. USA travel once-twice per year. Extended availability especially during our November/December peak season

Store Manager Factory Store Marcianise (CE) - Factory Store Brennero, Italy

Main tasks

Pianificazione aziendale
Controllo finanziario
Team leadership

Le principali responsabilità del ruolo sono:
Pianificazione aziendale: sviluppare e implementare un business plan specifico per il negozio che porti al raggiungimento degli obiettivi di vendita e redditività, assicurando la crescita del business a lungo termine. Assicurarsi che il business plan sia comunicato in modo efficiente al team del negozio e che sia verificato e modificato come appropriato.
Gestione del Team: guidare il management team del negozio, stabilire obiettivi prestazionali appropriati e concordati reciprocamente per ciascun individuo. Stabilire modalità efficienti di verifica delle prestazioni a fronte degli obiettivi, assicurando che venga fornito un coaching regolare a sostegno dei membri del management team. Sovrintendere la gestione del team allargato del negozio con l'obiettivo di sviluppare un team qualificato e dedicato. Assicurarsi che tutti i membri del team del negozio ricevano una formazione regolare mirata al raggiungimento di elevati standard in materia di conoscenza del prodotto, assistenza clienti, capacità di vendita, merchandising, controllo dell'inventario, prevenzione perdite e operatività del negozio. Fornire uno sviluppo continuo per i membri del management team del negozio.
Controllo finanziario: preparare e monitorare i budget del negozio per raggiungere accurate previsioni di vendita e un controllo efficiente dei costi. Ha la piena responsabilità per le perdite e i profitti del negozio.
Gestione del merchandising: lavorare con il gruppo acquisti pertinente, fornendo feedback sulle vendite del negozio e comunicando in modo tempestivo i requisiti specifici del negozio. E' responsabile della rotazione e del rifornimento del prodotto al fine di assicurare l'adeguato assortimento e la gestione dell'inventario.
Reportistica: fornisce una costante e accurata reportistica all'area manager sull'andamento dele vendite, le previsioni di vendita, il budget, ...
REQUISITI DELLA POSIZIONE
Studi: Laurea o cultura equivalente
Esperienza professionale: almeno 5 anni di esperienza in negozio e almeno 3 anni di gestione risorse.
Inglese fluente è un requisito indispensabile
Padronanza del pacchetto Office

Retail Business Planner - Central Eastern Europe - WE/CEE Headquarters, Netherlands

Main tasks

Create long-term strategic and short-term tactical plans that maximize revenue and profitability in order to achieve our financial objectives. This role will focus on the Central Eastern Europe Market and will sit within our European HQ, Hilversum.

This person will have experience of bringing new ideas and implementing change within retail. The role will manage the retail planning strategy and work closely with buying, allocation and country.

The role will report into the Director of Nike Factory Stores Central Eastern Europe (NFSCEE)and be a key support.

Responsibilities:

Strategic Planning:

Development and implementation of strategies for growth of the NFSCEE business, this will include:

Expansion
Operational improvements
Future structure
Process design

Communication:

Actively participate in creating a motivating work environment.
Actively participate in staff meetings and business reviews.

Other:

Implement new best practice Planning procedures
Lead the development of infrastructure of the tools in line with the Business structure. Bring modifications to the current model improving work efficiency, data mining and increased reporting capabilities.
Train and coach junior team members and country teams
Conduct new store analysis and work with Development, Merchandising, Operations, and Finance teams to create financial plans for potential new stores.

Requirements:
Education: 4-year Degree in Business
Experience: 5 years experience in a planning or business development ? preferably in a multi-store environment.
Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning.
Other: Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting.
PCs, Excel, Word, and PowerPoint. Good analytical skills, detail-oriented and well organized.
Strong leadership & team management skills.
5 years within a similar role is essential for consideration
Experience/understanding of the Central Eastern Europe market preferable
Communication/Languages: Fluent in English. Both written and spoken.

Store Manager - Atlantic Village (Bideford - North Devon) - UK - Factory Stores , United Kingdom

Main tasks

Reporting through to the Inline Territory Manager, this role will create an environment to provide a premium consumer experience, front line delivery of the premium employee experience, implementing regional and global program/processes in order to drive business results.

Premium consumer experience
Premium employee experience
Sales
Presentation excellence
Operational Excellence

Key responsibilities:

Responsible for all aspects of managing a small volume store.
Managing people, store operations and store environment to achieve sales, service, organization, customer satisfaction and profitability goals.
Manage day to day revenue and payroll expense focused on the store.
Manage associates, leads and coaches.
Brand ambassador for the store.
Maintain operational standards.
Handles store loss prevention issues with DSD and LP.
Responsible for communication and delivery of rewards and recognition for the store team.
Translate Nike History, Heritage and Culture to staff and consumer.
Develop talent within the store.

The successful candidate will be a passionate and experienced retail professional who is looking to develop their retail skills to the next level. You will have relevant retail and business which demonstrate your ability to deliver consistently high standards. In addition candidates should be proactive and confident in their ability to solve issues as they arise. Strong interpersonal skills and IT skills are also essential to this role.

Store Manager - South East - UK - Inline Stores, United Kingdom

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Store Manager - Eastern England - UK - Inline Stores, United Kingdom

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Store Manager - North East & Yorkshire - UK - Inline Stores, United Kingdom

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Store Manager - Festival Park (Ebbw Vale) - UK - Factory Stores , United Kingdom

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Store Manager - Freeport Talke (Stoke-On-Trent) - UK - Factory Stores , United Kingdom

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Store Manager - Spalding (Lincolnshire) - UK - Factory Stores , United Kingdom

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Store Manager - North West - UK - Inline Stores, United Kingdom

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Assistant Head Coach - Employee Store - WE/CEE Headquarters, Netherlands

Main tasks

As Assistant Head Coach (Assistant Store Manager) at the Nike employee store within Nike's European headquarters in Hilversum, you will be in a very high profile role within the Nike head office, where your customers will all be highly knowledgeable and passionate Nike employees and visitors. Therefore we are looking for an extremely talented and enthusiastic store management professional who has an affinity with the Nike brand and fantastic communication skills.

Mission:

Your mission will be to assist the store manager to create an environment that will provide a premium consumer and employee experience, implementing / executing programs to drive business results.

Responsibilities:

Coaching:

Responsibility for coaching and developing of the store teams, setting daily / weekly objectives and providing follow up and support.

Sales Floor Management:

Responsibility for staff scheduling, ensuring optimum coverage as per the needs of the business. Monitor coverage on a day-to-day basis. Responsibility for opening and closing the store. Oversee all daily cash reconciliation and bank deposits.

Customer Service:

To communicate Nike customer service standards, providing regular training to the store team in order to ensure that service standards are achieved. To play an active role in serving customers and, particularly, in dealing with customer queries and complaints.

Merchandise management:

To provide feedback on store sales and customer insights to the Store Manager, in order to influence future buying decisions, in a timely manner. To manage and coach the store team in order to ensure that product is displayed and merchandised to a high visual standard.

Recruitment:

To assist with the recruitment and selection of all members of the store team, working with the relevant Regional departments and other members of the in store management team.

Training & Development:

To run regular training sessions for all members of the store team in: product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention and store operations.

Business planning:

To provide input to the Store Manager on the development of a store specific business plan. To take responsibility for communicating the business plan effectively to the store team and to manage the day-to-day implementation of all aspects of the plan.

Financial planning:

To monitor performance against store budgets in order to achieve accurate sales forecasting / re-forecasting and effective cost control.

Communication:

To assist the Store Manager in conducting regular store meetings in order to communicate key information and to provide a forum for training.

Requirements:

At least 4 years retail experience including at least 1 year in a management role.

Excellent inter-personal skills & an affinity with the Nike brand and lifestyle

Languages: Fluent in English. Both written and spoken.

Web Analytics Specialist - Digital Commerce - WE/CEE Headquarters, Netherlands

Main tasks

Welcome to your future ? Web and Consumer analyst position

With consumers looking to make well informed decisions, from trustable sources and in a simple way we have the challenge to be one step ahead in knowing what the consumer wants. We are looking for the right person to work with us on this challenge.

The Web and Business analyst at Nike?s European digital commerce will work on leading the reporting and analysis and will be able to interpret them into initiatives and strategies that will drive our business objectives. The ideal candidate thrives with analysis and knows how to translate data into business insights. He/She will communicate and present results and KPIs to merchandising, marketing and territories teams and will have and important role in establishing an educating about best practices. The best candidate will also have the opportunity to work in a strong multicultural team.

Qualifications

Requirements for this position include:

Bachelor's degree in Business, Industrial engineering, Marketing, Computer Science, Statistics or a related field.
3- 5 years of work experience in Consumer intelligence/insights, Direct marketing, Business analytics, Online marketing or Business development. Solid web analytics experience including data collection methodologies is highly regarded.
Exceptional ability to analyze data, to provide insights and to make recommendations
Strong understanding of the digital commerce industry and key performance metrics
Ability to benchmark against industry, competitive and best practice standards
Very strong computer skills especially in excel, power point and access
Experience working with Omniture or one of the major online web analytics software providers and with Microstrategy, Brio, Business Objects or other leading business analysis tools.
Excellent communication skills
Strong team commitment

Responsibilities

Participate in the definition of a set of metrics and goals for measuring site performance and develop a set of analysis/reports to track the results vs goals. Perform periodical reviews of site performance
Connect with production and management team to communicate and explain results.
Be the team?s Omniture expert. Learn and understand how to get information, communicate with global in case tracking is not correct. Share and teach knowledge.
Integrate web analytics into our biz results. Support management in understanding our performance with web site insights and apply to mails, countries, marketing initiatives and overall business results.
Manage landing pages optimization through performance analysis and testing
Participate in the development of a consumer tracking methodology aimed to guide the marketing initiatives to increase consumers and their lifetime value.
Manage the email program tracking and establish channels to influence mail design and performance.
Analyze marketing initiatives results including impact in site, sales and consumer lifecycle.
Support the Online marketing managers with information and analysis on results, KPIs tracking and onsite performance for each channel (Paid Search, Media, email, SEO, etc).
Participate in the definition and manage the implementation of a marketing seasonal review.
Participate in business initiatives pre and post evaluations. Support and be responsive to senior management performance analysis requirements, like season debriefs and other ad-hoc analysis

Senior Consumer Development Manager - Digital Commerce - WE/CEE Headquarters, Netherlands

Main tasks

CONTEXT

Nike Digital Commerce is Europe is a young, fast growing and entrepreneurial business, where focus is on growth and leverage, while putting the consumer at the center of the strategy. The Consumer Development role supports this by

Identifying both quick win & longer term growth opportunities
Helping to build the foundation for sustainable, profitable growth over time
Safeguarding that the Consumer stays central in strategic decision making

OBJECTIVE OF THE ROLE

Support the Europe Digital Commerce General Manager and team in building the Digital Commerce business to meet its rapid growth targets.
Learn the Digital Commerce business from end to end in order to progress into a line management position within the department after 1-3 years.

ROLE DESCRIPTION

Growth / Strategic Planning

Work with GM and functional/global teams to develop comprehensive, cross-functional growth plans for key growth accelerators: 1) Key territories (e.g. UK, France) 2) Key growth categories.
Develop clear communication and action plans to ensure growth plans are embraced at senior management level (regional & global)
Work with Global Digital Commerce, European retail and Key Territory teams to ensure plans are aligned with corporate strategic objectives.
Manage the strategic planning and review process, including: 3 year strategic plans; Fiscal Year Project & Resource planning; Quarterly reviews and monthly updates
Coordinate with Finance to ensuring strategic agenda and budgeting processes are aligned

Support to the General Manager

Provide ad hoc support to Digital Commerce General Manager
Prepare presentations for corporate events and key meetings
Provide data / analysis and strategic insights
Act as the thought partner for the GM
Identify and help out in areas where additional cross functional coordination is required within the Management team

Project Management

Lead the development of major change & expansion projects for Nikestore.com and NikeiD.com.
Proactively identify new business opportunities
With management team functional leads, build business cases for these opportunities
Prepare required materials to enable decision making
Work with the Program Management Office (PMO) and Global teams to see these projects prioritized and implemented
Work with Global Digital Commerce Strategic Planning to ensure global alignment and to support global/cross-geography initiatives
Through this, get to know the Digital Commerce businesses and develop skills, network and knowledge to enable the progression into a line management position within the team
Identify area?s to improve consumer experience in contact points
Drive implementation of quick wins and longer term improvements to the consumer experience
Scrutinize business processes with the consumer in mind

REQUIREMENTS

Experience

5+ years experience in management consulting, strategic planning, business development or retail/business management
eCommerce and/or retail experience in an operating/management capacity are an advantage
Strategic Consulting experience & MBA preferred.
Affinity with the Nike brand and sports in general

Skills

Proven ability to coordinate the activities of cross-functional teams, and to provide project management support
Pragmatic problem solver: Able to devise solutions and get things done
Superior writing, communication and presentation skills. English proficiency required.
Must be a budding leader: able to manage diverse groups of people and looking to develop into a line position as a next career step
Cross cultural experience & multiple European language skills preferred but not a prerequisite

Senior Brand Integration Manager - Digital Commerce - WE/CEE Headquarters, Netherlands

Main tasks

As Digital Commerce Senior Brand Initiatives Manager you will report directly to the GM of Digital Commerce & the Brand function.

Main Responsibilities:

Develop and own the Brand Strategy and Brand Plan for Digital Commerce in EMEA
Refine the Global CMVP for Nikestore.com to be relevant for consumers in Europe
Work with Global NIKEiD team to define a clear Brand Plan for NIKEiD out to 2015 and provide Territory Digital Managers with access to global NIKEiD assets and resources
Lead the Brand Integration team?s contribution to Nike?s cross channel retail strategy & execution in Europe
Drive seasonal integration of Digital Commerce calendar with Nike Retail Brand Presentation Calendars across Europe
Drive the Digital Brand Marketing sections of the UK, France and AGS 2015 Growth Strategies
Continually work with the territory Marketing Directors and Brand Connections leads to ensure that digital commerce is at the heart of local brand activities
Drive and own the budget planning, pitching and administration process:
- For all EHQ central funds from EHQ Brand Marketing
- For each Territory Digital Manager?s local funding
Direct, motivate and develop a passionate team of Territory digital managers across the 6 key European markets. The territory digital managers will be responsible for driving digital marketing opportunities with local country category/brand teams
Develop key processes and KPIs for territory managers to use to measure the success of all efforts / campaigns (Brand Heat and Business ROI)
Oversee a centralized prioritization process to determine which territory-based projects EHQ team will/won?t support based on available resources and expected return;
Lead weekly calls/communications to facilitate cross-communications between EHQ and territory teams
Serve as "first point of contact" for all territory-related requests and suggestions; Serve as link with central EHQ digital team
Serve as key contact point with Territory Retail Brand Marketing teams to co-manage position and ensure collaboration
Liaise with Digital Production Manager to coordinate and prioritize local production resources under an 80:20 Global to Local content model

Skills required:

Brand Passion and Knowledge ? requires the ability to share a deep knowledge and passion for the Nike brand within the DC commerce team and to make connections for Digital across the Global Brand Management Organization
Commercial understanding of Nike business ? role requires an understanding of Nike?s commercial business and the value levers for the digital commerce business ? Traffic, Conversion, AOV and ROI
Talent development & coaching: Role needs to direct, motivate and develop a passionate team of Territory digital managers across the 6 key European markets. Connecting them into the EHQ, WHQ and Territory brand leadership.
Digital Marketing knowledge ?a passion for digital brand marketing and understanding of European online consumers
Cross cultural experience & multiple European language skills preferred but not a prerequisite

Context for Role:

Role offers the best of Nike Brand and Commerce in an exciting and fast paced growth engine for Nike. Great development role for future Brand and Business leadership positions
Opportunity to grow both the team and budget (currently $1.5m) under management significantly over the next 2-3 years as European territories build out local digital teams and invest to accelerate their Digital Commerce businesses

Territory Director ICE - Partner Stores - WE/CEE Headquarters, Netherlands

Main tasks

Nike is the world?s leading sports brand across footwear, apparel and equipment.

Nike has organized its business around the globe in 6 geographies. One of these geographies is the CEE geography: Central & Eastern Europe.

The CEE geo is split into 6 territories: Russia, Turkey, Poland, Greece, Distributors and ICE. ICE stands for Israel & Central Europe and includes Israel, Hungary, Czech Republic, Slovakia, Croatia and Slovenia

Retail is managed through a small senior team in the CEE Headquarters in The Netherlands and territory hubs. The ICE function is managed out of Hilversum. In addition to the commercial retail management team, the business is supported through the retail centers of excellence for real estate, construction mgt & retail operations and shared services for logistics, finance and HR.

We are looking to fill the role of Territory Director for Nike Partner Stores for the ICE territory, located in Hilversum. This person will lead a direct team of 6 District Stores Managers managing a portfolio of 100 Nike Stores. The role reports to the GM of retail for CEE.

Because of the nature of the partner stores, it is also critical to develop a strong working relationship with the sales team.

3. The role

The key accountabilities of the role include:

Develop a retail strategy for the ICE territory, based on the Geo retail strategy
Drive Nike Stores growth & refit strategy and develop the investment plan
Develop and maintain a healthy Nike Partner Stores portfolio, in line with company brand & distribution strategy; support the market place transformation strategy by aligning stores with categories.
Provide functional expertise to drive comp store growth programs
Lead business review sessions with strategic Nike Stores partners, in partnership with Sales
Leads, oversees and orchestrates the execution of new partnership deals, store expansion, partner relationship maintenance
Owns new Nike Stores Partner training process
Provide functional leadership & coaching to the territory retail teams
Communicate effectively and regularly with headquarters, territory and country management on retail performance, market info and challenges/opportunities.
As the role is based in the CEE HQ, the role will also provide support to the CEE Retail GM driving overall CEE programs beyond the ICE territory. In that respect this is a good role to gain a broader understanding of the geography and the business, setting the person up for a role with a broader responsibility in the future.

Critical competencies/skills

We expect the person to be mastering the following competencies.

Functional Leadership

> 10 years of retail expertise across retail management, retail operations, field management, retail development and retail merchandising.
Expertise in franchise/partner management

Strategic Planning

Create a retail strategy for the territory in-line with the CEE geo retail strategy; contribute to the overall territory strategy.
Stretch and challenge the organization through intelligent questioning of policy and strategy to stimulate new insights
Identify opportunities and take action to seize them

Brand Management

Ensure that the Nike brand comes to life at retail relevant to the concept.
Manage the creation of a consistent and brand enhancing consumer experience at the Nike retail stores appropriate for each concept

Results-Orientation

Consistently deliver above expectations
Set new and challenging targets for self and teams
Exploit opportunities in order to exceed the set targets as well as achieve goals under less favourable circumstances
- The person does not need to be tightly managed. It is in this person?s DNA to be self-motivated, self-disciplined and compulsively driven to excel.

Team Leadership

Champion and actively move forward the vision for the brand & market place through the team
Actively motivate and gain commitment from the team, developing plans and solving problems based on consultative collaboration
Allocate individual tasks and responsibilities according to previous experience
Ensure clarity and direction of an individual?s contribution to the business
Hold individuals accountable for agreed plans and ensure full support of team objectives
Actively work towards the career development of key team members

Collaboration

Successfully use the informal structure and dynamic culture of the organization in order to get things done. Expert in navigating the Nike matrix.
Actively seek input in the decision-making processes
Invest in and build relationships with senior mgt, peers and team members in the territory, country and geography organization.

Career outlook

As described under ?the profile?, Nike is looking to bring in one of our future Leaders for the CEE Retail organization. After proven success as TD for ICE, the candidate could grow into a role with additional responsibility in CEE or in a different geography.

The profile

Have a strong understanding of branding and brand management.
10 years of experience across all aspects of retail management (operations, development, merchandising)
Possess the strategic business skills and vision to grow the business across a number of countries.
Take on responsibility for the organization with an ease based on authority, experience and relevant skills
Be a motivated, loyal and charismatic leader with the power of persuasion that enables people to be brought together by a common purpose
Be driven, energetic, sociable and sensitive with exceptional communication skills that respect cultural differences
Be creative and inspirational, passionate, practical, flexible and enjoy working within and encouraging a team environment
Be highly focused with a desire to succeed and drive the business forward
Have a no-nonsense approach and will be non-bureaucratic
Mind set to over deliver
High professional & ethical integrity, working ?inside the lines?
Fluent in English ? verbal and written

Experience in partner stores retail/franchise essential
Have a strong understanding of branding and brand management.

Be able to drive change and move the teams forward
Be an experienced professional who is able to approach issues from a constructive and broad perspective

Director of Stores - Nike Factory Stores - Central Eastern Europe - WE/CEE Headquarters, Netherlands

Main tasks

As our Director of Nike Factory Stores, you'll effectively lead and manage our Outlet business within Central Eastern Europe (CEE). The role is based in our European HQ (Hilversum, NL) and reports directly to the GM of retail (CEE).

RESPONSIBILITIES

Develop strategic direction and guiding principles for Nike Factory Stores in CEE
Executes on expansion strategy , coordinating support functions, Centers of Excellence and countries to deliver the growth
Develops an overall operational strategy for the store fleet.
Creates the operational business plan to maximize productivity, profitability and customer satisfaction levels throughout all stores.
Ensures successful implementation of staff policies or programs.
You'll establish and monitor performance metrics and KPI's related to Sales, Revenue, Wages, SG&A, EBIT, Shrink, Margin, Budget, etc.
Manages and develops direct reports and their teams.
Lead assessment and development of retail field talent.
Responsible for communication and delivery of rewards and recognition for Regional Managers.
Lead, motivate, energize and direct the territory retail teams.

REQUIREMENTS

10+ years' retail management experience with at least 3 years' in a senior-level position within retail
5+ years experience in multi-store management
Extensive experience and the ability to excel in delivering a high level of customer service in a brand image retailer
Retail operations, budgeting, planning, customer service, sales and people management experience required
Demonstrate the ability to build, lead and manage high-performing teams
Strong communication skills
Comfortable in working in a matrix org structure, successfully use the informal structure and dynamic culture of the Nike organization to get things done.
Ability and willingness to invest in and build relationships with senior management, peers and team members in the global, geography and territory organization.
Ability to travel approximately 30% of the time

Lease Acquisition Manager - WE/CEE Headquarters, Netherlands

Main tasks

RESPONSIBILITIES

Partner with BIZ to develop expansion as integral part of the regions strategic plan:

Develop fact-based approach for rollout plans.
Design performance targets for site selection.
Based on Biz needs develop growth and capability plan (pipeline 3 year).
What type of retail needed ( concept stores).
Obtain market Re agencies to manage/supporting the transaction process.

Manage the lease negotiation process:

Coordinate with RE agencies to build solid fact base.
Detailed property assessment.
Technical requirements/ due diligence.
Benchmark comparables for site assessment.
Leasehold considerations.
Outline lessor/lessee demarcations.
Develop financial model for site decision.

Based on biz inputs & external perspective develop solid pro-forma store performance:

Target setting based on external benchmarks.
Build marketplace reality (rent, wages) and biz reviews of existing stores into AR?s.
Coordination of AR process.

Requirements:

Retail experience essential ideally with international brand.

Pan European Experience

5-6 years in similar senior role

Degree in real estate or similar

You will not manage a team but be able to work with matrix environment

Excellent Communication Skills

Role is approved as of June 1st 2010

Store Manager - London - UK - Inline Stores, United Kingdom

Main tasks

NIKEiD Demand Planner - WE/CEE Headquarters, Netherlands

Main tasks

Key Accountabilities:

As the Demand Planner you are responsible for driving sales growth and operational efficiency for Nike Digital Commerce by creating, maintaining and managing accurate demand targets for NIKEiD, Nike?s product creation based on individual consumer design.

Reporting to the NIKEiD Business Director you will manage seasonal demand plans to support global capacity planning for NIKEiD products. You'll develop product direction based on historical trend, future marketing initiatives, product launches and an overall understanding of future commercial opportunity. In addition to demand forecasting you will support price management and margin control across the NIKEiD portfolio of products and territories to maximize our profitability.

You will responsible for communicating all demand planning strategies, vision and business results to functional, regional and global business partners.

You'll develop methods for analyzing performance and results of previous planning strategies and make tactical adjustments to leverage opportunities for increased profitability. You'll influence the future NIKEiD product development, collaborating with key stakeholders to ensure that the European NIKEiD business has the right type of products to meet its needs.

As a business leader you'll mentor, train, educate, and coach others across the merchandising teams and serve as a knowledge resource for other team members.

Key Requirements:

Bachelor's degree in Business, Merchandising, Inventory Management or a related field
5 years experience in retail Merchandising / Planning is essential
Ability to solve complex problems; take a new perspective using existing solutions
Strong computer, communication and analytical skills
Excellent knowledge of MS Windows applications, particularly Excel
Strong knowledge of process-flow through supply chain
Effective verbal and written communication skills, including meeting facilitation and presentations
Proficient information seeking skills and drive for results
Ability to share ideas and develop effective responses or elevate to higher management
Ability to network and utilize internal and external resources
Ability to follow-through and meet timelines
Strong analytical skills

Consumer Service Coordinator - WE/CEE Headquarters, Netherlands

Main tasks

Mission

To support the (outsourced ) Digital Commerce Call center with day-to-day activities and escalations to ensure a premium consumer experience. To help identify and implement opportunities for further improving consumer experience and Call center quality and efficiencies, including use of social media.

Core Accountabilities

Consumer Service operational support:

Be the day-to-day contact person for the (outsourced) Contact Center for any queries or assistance they need.
Follow-up on escalations from the Contact Center, using Right Now Technologies as the main tool. Work with the Contact Center on identifying root causes of issues and escalations, create plans for resolution and translate them into future opportunities ? for Nike and the Contact Center.
Process manual refunds as an exception process.
Liaise with other Digital Commerce teams to get help for resolving escalations and to stay informed about activities that impact the Contact Center (e.g. promotional campaigns, shipping delays, new product launches).
Assist Consumer Service Manager with Contact Center Quality monitoring and maintaining the Contact Center relationship.

Social media support:

Work with team manager on set-up of Social media solution for Consumer services
Support Social media solution on an ongoing, daily basis and ensure Nike is re-presented and promoted in a positive way. Ensure linkage with social media initiatives in other areas, e.g. Brand.

Project / process / systems improvement:

Lead small improvement projects to prevent escalations ? within Consumer Service and across business functions. Initiate and implement process improvements. Work with IT to properly address necessary systems improvements. Work with the Contact Center to ensure they become part of project implementations and process improvement.

Business Reporting:

Report operational performance and progress toward achieving business metrics. Interpret and review operational results with Consumer Service Manager, including trends/issues and opportunities, to drive process improvements and new initiatives.
Report IT issues (website, ATG etc.) to Production Support and proactively suggest process/systems improvements

Key Requirements

Bachelor?s degree in operations, marketing, business administration or social / psychological sciences. Consumer service or Social media training or qualifications are a plus.
Requires a minimum of 2 years related experience, e.g. in a Contact Center with Direct-to-Consumer interactions. Experience in international markets and corporate setting.
Strong and effective analytical skills. Thorough understanding of Consumer service processes (B2C, as opposed to B2B), tools and techniques. A strong sense of the NIKE brand and its products.
Proven professional track record in Social media (eg Twitter, Facebook) with insights into how Social media can support the Nike Digital business.
Ability to manage multiple tasks on various levels and manage priorities. Ability to work in a constantly changing environment. Excellent time management and organizational skills.
Experience with Right Now or similar specific knowledge base systems and tools is a plus, as well as Microsoft Office, excellent Excel skills for data analysis and ideally a Consumer Service Management system
Communication/Language: English ? Fluent. In addition, French, German or Spanish preferred.

Store Manager - Germany Inline Stores, Germany

Main tasks

Für unsere NIKE Stores suchen wir deutschlandweit regelmäßig

Store Manager (m/w)

Sie tun für Ihre Kunden so gut wie alles, um die von uns gesteckten Verkaufs- und Serviceziele zu erreichen. Dabei überzeugen Sie mit Ihrer Begeisterung für Sport und tragen den Nike Spirit weiter.

Ihre Aufgabe besteht in der Vermittlung klarer Zielsetzungen und der Analyse der erreichten Fortschritte. Hierzu ist ein selbständiges und verantwortungsbewusstes Arbeiten notwendig. Durch Ihre persönliche Kompetenz verstehen Sie es, ein Team von Mitarbeitern für Sportmode, Verkauf und Service zu begeistern sowie diese zielorientiert zu führen und zu motivieren.

Was Sie mitbringen sollten?

Erfahrung und Spaß an Mitarbeiterführung und -entwicklung
Fähigkeit, als Vorbild ein Team zu motivieren
Fundierte Fähigkeiten in der Geschäftsplanung, um unsere Umsatz- und Profitziele zu erreichen
Betriebswirtschaftliche Kenntnisse und analytische Fähigkeiten
abgeschlossene kaufmännische Ausbildung bzw. betriebswirtschaftliches Studium
mehrjährige Berufserfahrung im Store Management sowie Handelserfahrung
hohes Servicebewusstsein, Flexibilität und Belastbarkeit
gute Englischkenntnisse in Wort und Schrift
Gute PC Kenntnisse (MS Office)

Wir freuen uns auf Ihre aussagekräftige Bewerbung unter Angabe des frühestmöglichen Eintrittstermins und Ihrer Gehaltsvorstellung vorzugsweise über unsere Homepage www.nikebiz.com oder per E-Mail unter nikejobs.germany@nike.com.

Internship Digital Production - WE/CEE Headquarters, Netherlands

Main tasks

Mission

To assist our digital asset management team in driving localization across the European market.

Responsibilities

Support for general language QA (when translations come in)
QA once product copy is live on site
Provide feedback on consumer experience to site experience manager
Support European localisation specialist in gathering info from buyers/merchandisers
Provide support to European image specialist in optimizing product visuals
Performs other accountabilities as necessary

Requirements

3rd year students still enrolled to University program.

Studies: ideally translations studies, or linguistic experience with at least one major on foreign languages.

Work experience in Sports and/or Retail is desired.

Fluent in English, written and spoken plus Italian, French, Spanish or German.

Product Presentation Consumer Communication Manager - WE/CEE Headquarters, Netherlands

Main tasks

We are currently recruiting for a Product Presentation Consumer Communication Manager for our Factory Outlet Stores (FOS). The role reports to the Product Presentation Director and sits within the FOS Product Presentation Team at our European HQ in Hilversum, Netherlands.

Key Responsibilities:

Provide input into global category strategy through insights and knowledge of the consumer, marketplace & competition.
Adopt, enrich and creatively execute global category strategy through programs, events and campaigns.
Develop seasonal category plans specific to smaller territories / countries.
Lead IMM with functional marketing leads to create strong plans for assigned territory aligned with category and consumer.
Lead seasonal category execution within smaller territories.
Track and evaluate marketing impact of marketing plans / programs.

Minimum Requirements:

Bachelors Degree and minimum of 5 years directly relevant work experience.
2-4 years territory or retail marketing / category marketing experience.
Functional brand marketing experience and / or knowledge.
Demonstrated ability to bring products to the consumer.
Clear ability to analyze competitive market, consumers, trends.
Demonstrated passion for execution on time, on budget.
Demonstrated ability to bring creative ideas to execution.
Team / leadership influence.
Affinity with the Nike brand and lifestyle.

Internship Graphic Design - WE/CEE Headquarters, Netherlands

Main tasks

Mission

Supports the Product Presentation team in order to deliver bench mark Graphic design for our windows and Marketing Initiatives.

Responsibilities

Supports by delivering graphic design for Window and in store Initiatives
Supports by delivering graphic design for Traffic driving Initiatives
Supports by delivering graphic design for Space Planning
Supports by delivering graphic design for Visual Merchandising

Requirements

Polytechnic 3rd/4th year in Graphic design.

Students still part of University program.

PC: Windows, Adobe Photoshop and Illustrator

Creative and visual background

Fluent in English. Both written and spoken.

Retail Operations Director Europe - WE/CEE Headquarters, Netherlands

Main tasks

MISSION

We are currently looking for an experienced Retail Operations Director based at our European HQ (Netherlands). The role will manage the Operations and Loss Prevention teams and report directly to the VP of Retail. The role supports the "back of house" in regards to the stores and does not have P&L accountability. We are looking for a strong process, procedure and audit focused retailer who through their knowledge can raise the standards within retail operations.

RESPONSIBILITIES

Develop strategies necessary for the development and implementation of retail best practices, operational standards, business processes, and policies and procedures.
Establish key benchmarks and performance measures to assess operational effectiveness. Establish processes to analyze results and develop plans for improving business practices to maximize profitability.
Oversee Loss Prevention function and ensure that effective programs are in place to safeguard company assets and minimize potential losses.
Partner with retail field leadership to integrate implementation and delivery of operational improvements and related communications and training with overall retail business plan.
Provide expertise on store development projects to ensure efficient use of capital and company assets.
Develop overall communication and training strategy to ensure that stores have necessary information and education resources to consistently execute operational standards.
Select, lead, evaluate, coach, train, and develop a team of Retail Operations professionals and Managers.
Supporting both geographies and all businesses (owned, NFS and FRANCHISE/PARTNER).
Leadership/Strategic influencing and great People mgt.

REQUIREMENTS

10 years + retail experience in management roles

Affinity with the Nike brand & lifestyle

Managed large teams

Multi site management experience

Pan European/International experience

Fluent in English, both written and spoken.

Visual Merchandiser - Greece, Greece

Main tasks

The right candidate should have:

A degree in Interior Design/ Visual Merchandising
At least 1 year visual merchandising experience in clothing/footwear/accessories industry
Good PC skills (Word, Excel, PowerPoint, Outlook)
Good English language understanding
Valid driver's license and car
Ability to travel

Coach (Abteilungsleitung) Footwear m/w - Germany Factory Stores, Germany

Main tasks

Aktiver Verkauf
Leitung eines Teams
Steigerung des Footwear-Umsatzes

Für unseren erfolgreichen Factory Outlet Store in Wertheim, suchen wir ab sofort einen Coach (Abteilungsleiter) m/w für den Bereich Footwear.

Sie leiten Ihr Team von 3 Mitarbeiter/-innen, schulen und motivieren diese, und packen außerdem selbst aktiv im Verkauf mit an. Des weiteren treiben Sie den Footwear-Umsatz voran, und fungieren als Schnittstelle zwischen ihrem Team und der Storeleitung.

Als hoch motivierte, tatkräftige Persönlichkeit stehen Sie ausserdem für Fragen in den Bereichen Kundendienst, Merchandising, Kassenführung, Versand und Wareneingang zur Verfügung.

Sie haben bereits Erfahrung im Einzelhandel, sind ein wahres Organisationstalent und präsentieren unsere Schuh-Kollektion verkaufsstrategisch richtig und optisch ansprechend. EDV-Anwenderkenntnisse und Basis-Englischkenntnisse zählen ebenfalls zu ihren Fähigkeiten. Idealerweise haben Sie bereits Erfahrungen im Sportfachhandel gesammelt.

Wenn Sie wie wir Dinge besser machen wollen und in einem Unternehmen erfolgreich sein möchten, das Leistung belohnt und sein Kundendienst-engagement an erste Stelle stellt, dann sind wir gespannt auf Ihre Bewerbung.

Wir freuen uns auf Ihre vollständige Bewerbung unter Angabe Ihres frühesten Einstiegstermins über www.nikebiz.com.

DTC Buyer Sportswear - WE/CEE Headquarters, Netherlands

Main tasks

Key Accountabilities:

As our Direct to Consumer Buyer you'll be responsible for collecting Nike consumer insights, briefing into the global categories, influencing product creation, selecting the line for top SKU effectiveness and profitability, and determining how the line flows to and through consumers.

You'll assist the Category Buying Director in leading the development of the category buying strategy and vision for retail stores across multiple product types. You'll develop and execute seasonal category product and promotional strategies in order to achieve ideal product assortment and create premium quality consumer-centric offerings.

You'll develop monthly forecasts of sales and inventory for all styles and develop strategies to meet category financial goals. You'll manage necessary forecasts for open to buy process. You'll communicate category buying strategies, vision and business results to cross functional and category business partners. Communicate frequently with Planning and Allocation to share business updates and partner on integration of planning, allocation and buying processes.

You'll develop methods for analyzing performance and results of previous buying strategies and make tactical adjustments to leverage opportunities for increased profitability. You'll influence the development of product and the build process, collaborating with key stakeholders to ensure that the retail stores have the right types and quantity of product available to meet their needs. In addition, you'll mentor, train, educate, and coach other buyers and serve as a knowledge resource for other team members.

Requirements for the position include:

Bachelor's degree in Business, Merchandising, Inventory Management or a related field
5 years' experience in merchandising or buying in retail essential
2 years' additional experience in lieu of a degree
Ability to solve complex problems; take a new perspective using existing solutions
Strong computer, communication and analytical skills
Excellent knowledge of MS Windows applications, particularly Excel
Strong knowledge of process-flow through supply chain
Effective verbal and written communication skills, including meeting facilitation and presentations
Proficient information seeking skills and drive for results
Ability to share ideas and develop effective responses or elevate to higher management
Ability to network and utilize internal and external resources
Ability to follow-through and meet timelines
Strong analytical skills

Operations Specialist - WE/CEE Headquarters, Netherlands

Main tasks

As Operations development within the Retail Operations Team you will develop the operations employee training for our stores within Europe.

Ideally this candidate will have started their career in retail and progressed up to a Store Manager position.

Key Job Accountabilities include:

Planning:

Develops Store Employee Store Operations Training cadence with Store Operations functional leads
Develops Store Employee Store Operations Training format [in-store, video, conference call, etc.] with Store Operations functional leads
Coordinates Training delivery with Retail Talent Development
Schedules Store Employee Store Operations briefing or training Sessions with key stakeholders [e.g. Territory / District Store Management, Store Management]
Liaison with Athlete Experience Team specifically to ensure Store Employees have training resources on all programs associated with any / all Store Operations Operational Performance Review programs [includes current Mystery Shops, Store Operations Performance Audits, Net Promoter Score, and future Global Retail OPR Program]
Contribute to development of training manuals and delivery for any branded services (BootRoom, Boot embroidery, Kit Builder, T shirt bar etc) in conjunction with Athlete Experience team
Develop operational talent at store level to provide Territory based sustainable training model and contribute to Operational OTP from the Field
Ensure any new or revised operational processes are built into on boarding programme on an annual basis
Provide communication channel between Talent Development and Store Operations to ensure aligned development strategy
Contribute huddle information to store communications to facilitate delivery of operational activities to stores
Work with Store Operations and business to identify training needs through trend analysis of performance indicators (such as inventory scorecard results & OPR) and build strategy accordingly
Support development aspects of retail leadership meetings (Sales Manager Meetings, ARC etc) as and when required
Evolve and develop SuperUser programme, and develop and execute model for Store Operations Academy

Execution:

Conducts Store Employee Training Sessions as and when required
Provides written re-cap and updates of Training sessions
Evaluates the effectiveness of Training content and programs; informs content developers of gaps in information and direction for future improvements
Conducts reactive store or Manager specific training as directed by the business
Contribute to Retail meetings and forums to support with ?Train the Trainer? sessions as required by the Talent Development team

Minimum Requirements:

3-5 years retail management experience with a focus on Operations
Understanding of store operations at a strong level
Training will ideally be part of your current role
Affinity with the Nike brand and lifestyle
Strong communication and presentation skills

Planner - Nikestore.com - WE/CEE Headquarters, Netherlands

Main tasks

As the Category Planner for NikeStore.com you are responsible for driving sales growth and operational efficiency for Digital Commerce by creating, maintaining and managing category revenue and stock targets.

Reporting to the Digital Commerce Planning Director you will lead the development of category planning strategy for NikeStore.com across multiple product types. You'll develop seasonal Category direction for sales, margin, option and stock management and lead in-season trading to deliver and exceed seasonal targets for product revenue and profitability.

As a business leader you'll communicate category planning strategies, vision and business results to cross functional and category business partners. Communicate frequently with Buying and Allocation to share business updates and lead integration of planning with allocation and buying processes.

You'll develop methods for analyzing performance and results of previous planning strategies and make tactical adjustments to leverage opportunities for increased profitability. You'll influence the Buying and Allocations teams, collaborating with key stakeholders to ensure that NikeStore.com has the right types and quantity of product available to meet its needs. In addition, you'll mentor, train, educate, and coach others across the merchandising teams and serve as a knowledge resource for other team members.

Requirements for the position include:

Bachelor's degree in Business, Merchandising, Inventory Management or a related field
5 years experience in retail Merchandising / Planning is essential
Ability to solve complex problems; take a new perspective using existing solutions
Strong computer, communication and analytical skills
Excellent knowledge of MS Windows applications, particularly Excel
Strong knowledge of process-flow through supply chain
Effective verbal and written communication skills, including meeting facilitation and presentations
Proficient information seeking skills and drive for results
Ability to share ideas and develop effective responses or elevate to higher management
Ability to network and utilize internal and external resources
Ability to follow-through and meet timelines
Strong analytical skills

Retail Planner Nike Factory Stores - WE/CEE Headquarters, Netherlands

Main tasks

We are currently looking for a Retail Planner for our Outlet buisness in Europe.

Responsibilities include:

Long Term Planning:

Support the Senior Planner by the development of the forecasted Fiscal Year sales, receipt, markdown, transfer, and inventory turn plans for the Factory business, to the department/store or sub-department/store level to achieve top line business targets set by the Planning Manager. Deliver buisiness plans and communicate them with Merchandising, Operations, and Finance teams in combining fiscal plans

Report these numbers through, finance tools ( IP, Essbase, etc)

Seasonal Planning:

In Season Trading:

Maintain all Fiscal Year sales, markdowns, receipt, transfer, gross/net margin and inventory turn plans, and re-plan, as needed, to reflect current business trends. Monitor performance to plan, review weekly Open-to-Buy/stock and sales and work with Planners, Buyers, Area Managers and BU?s in execution of these financial trading in season numbers. Assume support role in managing all product flow to the stores including transitions, futures, prop and close-out from all retail concepts.

Track against seasonal sub-dept plans to identify risks or opportunities to sales and inventories. Work with the Buyers and Planners to identify sub-dept MD?s needed to maintain a healthy inventory whilst maintaining margin targets.

Store Planning:

Work with AM?s to plan store revenues inline with the topline plans, store budget and forecasts at the start of each month. Communicate the monthly store sales and regional targets to the allocation team timely to enable the success planning of monthly orders. Re-forecast monthly and work with Buyers to determine regional specific actions/adjustments to support sales and inventory issues.

Reporting:

Be responsible for the execution, maintenance and distribution of the Weekly and Monthly sales reports required by the business. Take ownership on improving reports in general and support business with standardizing reports and ad hoc reporting.

Assist in implementing new Planning procedures, aligning the org with IT involving new planning and merchandising tools. Support development of the tools in line with the Business structure. Bring modifications to the current model improving work efficiency and data analysis.

Conduct new store analysis and work with Retail Development, Merchandising and Operation teams to create floor plans for potential new stores.

Experience:

Computer Skill: IBM, proficiency with MS Office software (Excel, Work, PowerPoint, etc.), email, internet. Experience with multi-store merchandising systems, retail math, and multi-currency calculations. PC & E-mail - 50%, Interpersonal - 30%, Phone - 10%, Travel - 10%

4-year degree or 1-3 years experience in planning or buying in a multi-store environment. Exposure to complexities of doing business in a multi-currency environment and complex gross margin profitability planning.

Retail math, financial planning and assortment planning skills with knowledge of automated planning systems including open-to-buy, distribution and reporting. Systems experience with SVi (Island Pacific) or other planning tool, PCs, Excel, Word, and PowerPoint.

Good analytical skills, detail-oriented and well organized.

Team player. Strong leadership & team management skills.

Fluency in English (written and verbal). Strong communication and presentation skills.

Coach (Abteilungsleiter) - Germany Factory Stores, Germany

Main tasks

MISSION
As part of the store management team, to successfully manage the sales floor in accordance with Nike philosophy, policies and procedures.

CORE ACCOUNTABILITIES

Customer Service
To lead by example in terms of Nike customer service standards, playing an active role in serving customers on a daily basis and providing management support to deal with more complex customer queries or complaints.

Sales Floor Management
To assist with staff scheduling, ensuring optimum coverage as per the needs of the business. With ASM, monitor coverage on a day-to-day basis. Manage all daily activities on the sales floor including customer service, cash and wraps, merchandising standards and general housekeeping. To assist ASM with opening and closing of the store and daily cash reconciliation.

Coaching
With the Assistant Store Manager, overall responsibility for managing performance of the store team providing regular feedback, training and development. Responsible for motivating the team to achieve sales targets.

Communication
To assist the Store Manager in conducting regular store meetings in order to communicate key information and to provide a forum for training. Communicate targets and objectives to sales floor team on a daily basis.

Training & Development
To work with the ASM and ISM(s) to run regular training sessions for all members of the store team in: product knowledge, customer service, selling skills, merchandising, inventory control, loss prevention and store operations.

Merchandise management
To provide feedback on store sales and customer insights to the rest of the Store Management team. To work alongside the In Store Merchandiser (ISM) in order to develop a thorough working knowledge of Nike merchandising standards, ensuring that product is displayed and merchandised to a high visual standards at all times. To work with the store team in order to maintain standards on the sales floor. To ensure that replenishment routines are established and communicated to the team and to monitor all replenishment activity.

Recruitment
To assist with the recruitment and selection of all members of the store team, working with the relevant Regional departments and other members of the in store management team to ensure that a fair and consistent process is used and that all successful candidates meet the criteria outlined by Nike.

CORE COMPETENCIES

Values people (Sensitivity)
They are at ease with a wide range if individuals. They enjoy differing personalities and adapt their approach to accommodate those differences.

Coaching and counselling
Skilful in setting goals, providing timely feedback and coaching employees at all levels.

Team management
They monitor team effectiveness and make changes to improve team performance.

Results orientation
Always know where the goal is. Think in terms of progress toward goals.

Self - Assurance
Self confident and trust their own judgement and ability. Self-reliant; Don't rely on others for approval.

Resource efficiency / Multi-tasking
Effectively manages inventory, people, time and money. Understand the relationship between efficiency and profitability. Effectively manage multiple priorities.

Operations Manager - Russia, Moscow, Russia

Main tasks

Achieve revenues and profitability goals through leading, developing and managing a constructive, productive and professional relationship with Nike Retail Partners and Nike Concept Stores.

Strategy & planning

Joins the planning process to deliver premium consumer experience in each Nike Store.

Provides input into the revenue planning process for the Nike Stores in portfolio.

Develops specific strategies to improve the reliability and quality of sales reports for Nike Stores.

Store management

Responsible for providing regular and reliable sales reports of the Nike Only stores to the retail and commercial teams in the territory.

Develops and suports specific plans to improve KPI's across all stores.

Monitors store inventories and works with DM's, Logistics, Sales and Territory Director on plans to optimize inventories.

Partner & portfolio management

Manages portfolio data for the country, keeps NRP for existing store base up to date.

Maintains strong relationships with Nike Only Store partners to secure a seemless flow of sales and KPI data.

Portfolio expansion

Supports Territory Director with store expansion projects for Russia.

Team management

Lead, motivate, energize and direct the Retail IT analyst(s), including potential outsourced resources.

Other

Communicates regularly and effectively with commercial departments in country, territory and HQ regarding retail performance, relevant market information and opportunies/challenges.

Lead country-specific retail projects.

Visual Merchandiser - Greece, Greece

Main tasks

Implement the overall visual presentation standard of Nike product, seasonal brand and product initiatives in managed space and optimize store layout, capacity and assortment plans.

The right candidate should have:

A degree in Interior Design/ Visual Merchandising
At least 1 year visual merchandising experience in clothing/footwear/accessories industry
Good PC skills (Word, Excel, PowerPoint, Outlook)
Good English language understanding
Valid driver's license and car
Ability to travel

Verkäufer in Teilzeit 30 Stunden (m/w) - Germany Factory Stores, Germany

Main tasks

Wir suchen ab sofort für unseren NIKE Factory Store Metzingen:

Verkäufer/-in Teilzeit (30 Std./Woche)

Sie sind eine hoch motivierte, freundliche Persönlichkeit mit der Leidenschaft für NIKE Produkte. Sie können durch Ihr Produktwissen, sowie einen außergewöhnlichen Service unsere Kunden begeistern.
Sie geben Ihr Know-how sehr gerne an Kunden und Kollegen weiter und haben Erfahrungen im Verkauf. Durch Sie bekommt der Kundenservice eine besondere Bedeutung und wird ein außergewöhnliches Einkaufserlebnis. Dann sind Sie genau die richtige Person für unser Team. Was Sie sonst noch mitbringen sollten? Idealerweise haben Sie eine Ausbildungs Servicebewusstsein, Flexibilität, Begeisterungsfähigkeit und Sportinteresse.

Wenn Sie wie wir, Dinge besser machen wollen und in einem Unternehmen erfolgreich sein möchten, das Kundendienst an erste Stelle stellt, dann sind wir gespannt auf Ihre Bewerbung.

Wir freuen uns auf Ihre vollständige Bewerbung unter Angabe Ihres frühesten Einstiegstermins über www.nikebiz.com oder per Post:

NIKE Factory Store Metzingen
z. Hd. Jeannette Küching
Reutlinger Straße 63
72555 Metzingen

Director of Stores - Nike Factory Stores - WE/CEE Headquarters, Netherlands

Main tasks

As our Director of Nike Factory Stores, you'll effectively lead and manage a region of 45 stores within Northern Europe, Benelux and UK/Ireland. The role is based in our European HQ (Hilversum, NL) and reports directly to the GM of Factory Stores Europe.

RESPONSIBILITIES

Develops an overall operational strategy for the store fleet.
You'll establish and monitor performance metrics and KPI's related to Sales, Revenue, Wages, SG&A, PTNI, Shrink, Margin, Budget, etc.
Creates operational policies and procedures to be implemented and executed by entire field management team.
Creates the operational business plan to maximize productivity, profitability and customer satisfaction levels throughout all stores.
Manages and develops direct reports and their teams.
Assists with long-range concept/retail business planning and strategy.
Ensures successful implementation of staff policies or programs.
Lead assessment and development of retail field talent.
Responsible for communication and delivery of rewards and recognition for Regional Managers.
Lead, motivate, energize and direct the territory retail teams.

REQUIREMENTS

10+ years' retail management experience with at least 3 years' in a senior-level position within retail
5+ years experience in multi-store management
Extensive experience and the ability to excel in delivering a high level of customer service in a brand image retailer
Retail operations, budgeting, planning, customer service, sales and people management experience required
Demonstrate the ability to build, lead and manage high-performing teams
Ability to travel approximately 30% of the time

Internship Product Presentation Coordinator - WE/CEE Headquarters, Netherlands

Main tasks

Mission

Support the Product Presentation team in order to deliver bench mark refits and store openings.

Responsibilities

Supports the organisation around the refits
Supports the organisation around the store openings
Supports the Product Presentations around daily activities

Requirements

Polytechnic 3rd/4th year in Fashion.

Students still part of Univerity program.

Creative and visual background.

Fluent in English. Both written and spoken.

PC: Windows

Project Manager Retail - ICE Region - WE/CEE Headquarters, Netherlands

Main tasks

Deliver Nike Partner Retail Store construction projects, including new builds, refurbishments and closures, against stakeholder expectations on brand performance, timelines and budgets

ICE stands for Israel & Central Europe and includes Israel, Hungary, Czech Republic, Slovakia, Croatia and Slovenia

Develop and maintain a status log of all forecasted and current store construction projects in the territory.
Provide a comprehensive technical feasibility study and measured survey for considered sites
Perform a site visit to become familiar with the location and local partner or landlord representatives
Establish programmatic requirements by developing a project brief and input from key stakeholders
Develop a comprehensive cost model
Develop a preliminary time schedule, including design and construction, long production lead items, permits and merchandising
Support the development of schematic design and design intent package if required
Arrange for approval and sign-off of all design documents and project plan by the partner and EHQ Partner Stores PM
Review construction documents produced by partner architects and contractors
Ensure proper permits, licenses and certifications are obtained for the construction project
Procure Nike direct procurement shopfitting elements and monitor delivery statusClosely monitor project activities for conformity to scope.
Communicate scope changes to the Partner Stores PM for evaluation.
Ensure quality of installations and construction by regular visits.
Maintain visit reports and review observations with partner and Partner Stores PM
Obtain final acceptance of deliverables by obtaining formal approval from appropriate stakeholders to achieve close-out
Support final cost reconcilliation with Nike Finance
Preserve essential project records by archiving them in centralized project management systems
Primary contact for the Nike Stores partner with regards to store construction
Serves as Nike store construction representative on the Territory team.
Provide functional leadership and coaching to Territory PC's

Min Requirements:

Degeree in architecture or interior architecture essential
Project management experience essential
Experience in implementing design concepts, overall knowledge and experience in construction.
Similar company and/or retail essential

Coach (Abteilungsleiter) - Austria Inline Store, Austria

Main tasks

MISSION
As part of the store management team, to successfully manage the sales floor in accordance with Nike philosophy, policies and procedures.

CORE ACCOUNTABILITIES

CORE COMPETENCIES

Values people (Sensitivity)
They are at ease with a wide range if individuals. They enjoy differing personalities and adapt their approach to accommodate those differences.

Coaching and counselling
Skilful in setting goals, providing timely feedback and coaching employees at all levels.

Team management
They monitor team effectiveness and make changes to improve team performance.

Results orientation
Always know where the goal is. Think in terms of progress toward goals.

Self - Assurance
Self confident and trust their own judgement and ability. Self-reliant; Don't rely on others for approval.

Mega Store Sales Associate - UK - MUML (Man U Merchandising Ltd) , United Kingdom

Main tasks

The Mega Store Team work closely together to ensure the smooth and effective running of the store at all times and to make shopping in the store memorable to all our visitors from around the world.

Sales associates must be flexible as hours will vary from week to week depending on Matches and other influences that may affect the business, including the stock taking process. Key responsibilities of this role include:

- Stock replenishment

- Merchandising

- Customer service

- Cash handling.

In contributing to the success of the Mega Store team, your role will also include cashiering and supporting shipping and receiving. You will be allocated to one of the following departments, but will be expected to work across the Store when needed:

- Tills

- Shirt Printing

- Sales floor

- Stock Rooms

Mega Store staff must be flexible, possess excellent communication skills and a strong work ethic. In addition staff must be able to work as part of a team taking direction from Team Leaders and Store Management.

All staff must be able to work weekends and match days.